Partner Experience Manager - Waltham - Global Payment Holding Company

    Global Payment Holding Company
    Global Payment Holding Company Waltham

    3 days ago

    Full time
    Description

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. This role combines project leadership with a strong focus on partner engagement, industry insights, and cross-functional alignment..
     

    Partner Engagement & Insights

    • Conduct structured surveys to capture partner experiences, satisfaction levels, and areas for improvement.
       

    • Host discussions with key partners to gather qualitative insights, address concerns, and explore strategic opportunities.
       

    • Analyze findings to highlight gaps in the Global Payments–partner model and create data-driven recommendations for improvement.
       

    • Share improvements transparently with partners to reinforce trust and collaboration.
       

    Industry & Market Intelligence

    • Track industry reports, competitor strategies, and emerging trends that may impact Global Payments and our partners.
       

    • Analyze key market indicators, including partner demand and regulatory shifts.
       

    • Share insights with internal sales teams to improve partner support and effectiveness.
       

    • Communicate relevant market shifts to partners, reinforcing Global Payments' role as an innovative and forward-looking partner.
       

    Internal Partner Team Support

    • Collect structured feedback from sales and partner development teams on partner experience, enablement resources, and challenges in supporting partners.
       

    • Analyze findings to identify trends, improvement areas, and actionable next steps.
       

    • Provide training, tools, and content to sales and partner development teams to ensure they are equipped to effectively support partners.
       

    • Act as a bridge between partner-facing teams and internal stakeholders to close gaps and drive improvements.
       

    Collaboration & Roadmap Execution

    • Align with Sales, Marketing, and Product teams to turn partner and market insights into actionable initiatives.
       

    • Translate business requirements into engineering plans that improve the overall partner journey.
       

    Team Leadership & Delivery

    • Lead and coach cross-functional teams
       

    • Foster a culture of quality, agility, and continuous improvement.
       

    • Ensure timely delivery of initiatives that drive measurable value for partners.

    The above represents the expected $90, ,000 range for this job requisition . Ultimately , in determining your pay , we'll consider your location , experience and other job related factors.

    Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact

  • Retail Experience Manager

    1 month ago

    Only for registered members Watertown

    You'll assume day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. · ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Waverley Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. · We are seeking an experienced business development manager to oversee the development and ...

  • Senior Product Manager, Partner Experience

    1 month ago

    Only for registered members Waltham $135,000 - $175,000 (USD)

    +Job summary · Xometry is seeking a Senior Product Manager to lead the development of our Partner Experience products. · +ResponsibilitiesOwn and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or pa ...

  • Retail Experience Manager

    1 month ago

    Only for registered members Watertown, MA

    As the Retail Experience Manager you'll assume day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. · ...

  • Senior Product Manager, Partner Experience

    1 week ago

    Only for registered members Waltham, MA

    Xometry powers industries by connecting people with big ideas to manufacturers who can bring them to life. · Own and execute the roadmap for specific areas of the partner journey. · Analyze performance metrics like order acceptance rates. · ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Weston Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. · ...

  • Business Development Manager, Customer Experience Center

    1 day ago

    Only for registered members Waltham $103,100 - $154,700 (USD)

    The Business Development Manager (BDM) for the Bioprocess Design Center is responsible for identifying, developing, and securing customer engagements that leverage Thermo Fisher Scientific's full Bioproduction Group portfolio. · The BDM will generate customer interest, scope oppo ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Newton Highlands Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. · Conduct structured surveys to capture partner experiences, satisfaction levels, and areas for improvement. · Host discussions ...

  • Senior Product Manager, Post Order Experience

    3 days ago

    Only for registered members Waltham, MA

    Xometry is seeking a Senior Product Manager to own and optimize the customer journey after an order is placed. · ...

  • Infrastructure Project Manager with Data center Experience

    3 days ago

    Only for registered members Waltham, MA, USA, Waltham, MA

    The company is looking for a Project Manager to complete the implementation of Netcool for Monitoring and TPC tool. · Data Center Infrastructure PMSW Tools Infrastructure · ...

  • Partner Experience Manager

    6 days ago

    Global Payment Holding Company Brighton Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions a ...

  • Product Manager II, Post Order Experience

    3 days ago

    Only for registered members Waltham, MA

    Xometry seeks a Product Manager II to own and optimize the customer journey after an order is placed. · Define and prioritize the roadmap for all post-order touchpoints. · Collaborate with engineering teams to streamline resolution paths. · ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Lexington Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. · ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Lincoln Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. · Conduct structured surveys to capture partner experiences, satisfaction levels, and areas for improvement. · Analyze findings ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Arlington Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems products and experiences. This role combines project leadership with a strong focus on partner engagement industry insights and cross-functional alignment ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Wellesley Hills Full time

    We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems products and experiences. · ...

  • Guest Experience Manager

    1 month ago

    Only for registered members Wellesley $75,000 - $85,000 (USD)

    + Develop and implement marketing programs to increase participation and check average. · + Collaborate with cross-functional teams to develop and execute events. · + Provide internal and external client communications and marketing initiatives. · + Perform market research data ...

  • Partner Experience Manager

    6 days ago

    Global Payment Holding Company Needham Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions a ...

  • Digital Experience Manager

    1 month ago

    Only for registered members Massachusetts

    Digital Experience Manager to execute data ops strategy on next-gen platforms. · ...

  • Partner Experience Manager

    3 days ago

    Global Payment Holding Company Cambridge Full time

    Job summary · We are seeking an experienced business development manager to oversee the development and evolution of partner-facing systems, products and experiences. This role combines project leadership with a strong focus on partner engagement, industry insights, and cross-fun ...

Jobs
>
Partner experience manager
>
Jobs for Partner experience manager in Waltham