Scheduling Coordinator - New Brunswick - beBeeCustomer

Job title: Scheduling Assistant

The Scheduling Assistant will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to call management (answering inbound calls), outbound scheduling, authorization processing, inquiry reply, clinic-based schedulin ...

Description

Job Description:

The Scheduling Assistant will focus on inbound and outbound assignments within the Call Center, including call management, scheduling, authorization processing, inquiry response, clinic-based scheduling, and administrative tasks. The incumbent will provide customer service to stakeholders and maintain accurate records of scheduled appointments.

Key Responsibilities:

• Manage inbound calls and schedule appointments


• Process authorization and inquiries


• Maintain accurate records of scheduled appointments


• Provide customer service to stakeholders