Director, Client Success - Lombard, IL
3 weeks ago

Job summary
We're looking for a Client Success Director who will drive client engagement retention growth within their assigned market lead best practices ensure seamless service delivery foster long-term partnerships You'll be responsible for managing client relationships driving revenue growth identifying upsell cross-sell opportunities ensuring exceptional client experiences Our ideal candidate has 8+ years experience in customer success account management service delivery within MSP IT services industry Proven track record of managing relationships driving retention achieving growth targets Strong leadership communication negotiation skills Experience working with CRM platforms is a plus Bonus points if you have familiarity AI-driven automation knowledge cybersecurity cloud solutions ITIL PMP frameworks Benefits include medical dental vision coverage 401k matching paid time off education reimbursement program dynamic recognition rewards Apply today!
Job description
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