Workforce Program/Vendor Management Analyst - St. Petersburg - Jabil

Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How Will You Make An Impact?

This position will help build out and oversee Jabil's contingent workforce program, ensuring compliance, optimizing supplier performance, and driving continuous improvement. Serving as the primary liaison between internal stakeholders, the Managed Service Provider (MSP), external suppliers, and the Vendor Management System (VMS). It aligns contingent labor workforce in operations with strategic business objectives.

Location:

This role will be based on-site at our St. Petersburg, FL Corporate Headquarters.

What Will You Do?

Relationship Management:

• Serve as the primary client-side owner of the contingent workforce program, partnering closely with the MSP to manage day-to-day activities and long-term strategy.
• Build and maintain professional relationships with Jabil sponsors and stakeholders.
• Collaborate with HR, Procurement, Finance, Legal, and business leaders to ensure program alignment with organizational goals.
• Execute and deliver during governance committee meetings and project plans.
• Develop and maintain strategic supplier relationships.
• Represent operational and functional stakeholders of the VMS, ensuring it supports business needs and enabling effective partnerships among MSP, suppliers, and hiring managers.
• Standardize policies and processes across all supported sites within the region.
• Lead cross‑site efforts to streamline MSP engagement, onboarding procedures, process & system training, and supplier performance.

Service Delivery:

• Ensure Jabil's needs and performance requirements are met through efficient and effective management of MSP.
• Respond to and resolve program issues (supplier, workforce, processes, reporting) if escalated beyond the MSP.
• Ensure compliance with Jabil's procurement and HR policies, guidelines, and processes.
• Forecast demand for operational resources based on program trends to support ongoing client business requirements.
• Partner with hiring managers to ensure they understand policies, processes, and best practices when engaging contingent workers.
• Participate in Workforce planning.
• Advise and inform MSP on Jabil's initiatives affecting Contingent Labor.
• Collaborate with key stakeholders on VMS configuration, enhancements, and reporting to ensure accurate data, workflow optimization, and program visibility.
• Partner with IT, MSP, and suppliers to troubleshoot VMS issues, implement updates, and maintain data integrity.
• Provide guidance and support when exceptions, issues, or escalations arise across different locations.
• Ensure MSP champions understand and meet operational expectations and performance standards at each site.
• Track and analyze key operational metrics—including fill rates, time‑to‑start, turnover, overtime usage, and workforce productivity—to support data-driven decision-making.

Supplier Management:

• Develop strategic relationships with executive supplier stakeholders.
• Consult with MSP on supplier rationalization and maintenance strategies; including scorecards and reviews.
• Support contract negotiations, as necessary.
• Use VMS analytics to evaluate supplier performance, ensure adherence to SLAs, and drive continuous improvement in sourcing outcomes.

How Will You Get Here?

Education:

• Bachelor's degree in Human Resources, Finance, Business Administration or related field.

Experience:

• At least 7+ years of professional experience, including 3-5+ years in contingent labor management and workforce planning, workforce analytics, and/or HR analytics for a large organization on a corporate scale.
• Experience with building out this type of program from the ground up, or working alongside someone who has - developing workforce forecasts, capacity models, and scenario analyses aligned to business strategy.
• Or an equivalent combination of education, experience, and/or training.

Knowledge, Skills, Abilities:

• Exposure working with a Vendor Management System (Workday Vndly preferred).
• Former staffing agency and/or recruiting exposure, preferred.
• Exposure with contracts and SOW preferred.
• Proven success managing vendor relationships and performance.
• Strong relationship-building and communication skills.
• Ability to manage complex data sets and pivot tables.
• Exposure in global client management is a plus.
• Proven success managing significant expenditure under management.
• Strong understanding of VMS reporting, workflow design, and system capabilities.
• Strong analytical and problem-solving skills with advanced Excel proficiency; experience with Power BI or Tableau preferred.
• Ability to translate complex workforce data into actionable insights for senior leadership.
• Certified Contingent Workforce Professional (CCWP) required or to be attained within an agreed-upon time.

Benefits You Will Receive While Working With Jabil:

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities