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Patient Access Service Rep - Youngstown, United States - CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON
Description
Part Time (32 hours per week)Variable, Primarily midnights 11:00pm to 7:30am includes weekend and holiday rotation Summary: The Patient Access Service Representative performs initial contact for all patient access admitting services duties
Responsibilities:
Performs initial contact for all patient access admitting services duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity.
Processes medical records discharges and retrieve medical records, as applicable. Schedules all outpatient surgery tours. Registers complete and accurate social, demographic and financial information to create the patient's record in the system. Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance. Prepares forms and patient ID cards. Confirms financial eligibility when applicable. Processes the patient record and financial folders. Maintains/controls on the cash flow of payments and daily deposits. Other duties as required.Technical Expertise Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is required.
Experience with medical terminology knowledge or documented certification of class completion is preferred.Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required Experience working with all levels within an organization is required.
Experience in healthcare is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.Education and Experience Education:
High school diploma or equivalent is required
Years of relevant experience:
Minimum 2 years is preferred
Years of experience supervising:
None
Part Time FTE:
Status:
Onsite Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
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