- Record accurate and detailed information about the type of implants needed. Ensuring the finish product meets the needs and requirements of the patient.
- Handle phone calls, emails, professionally, promptly, and courteously.
- Assist in coordinating billing and insurance processes
- Maintain a clean and organized front office area, ensuring a comfortable and welcoming environment for patients.
- Handle confidential patient information in compliance with HIPAA regulations.
- High school diploma or equivalent; additional education in dental office management or related field is a plus.
- Minimum of 1 year of experience in a dental office or healthcare setting with a focus on customer service.
- Proficient in using the Microsoft Office Suite.
- Exceptional interpersonal skills and the ability to communicate effectively with patients, colleagues, and dental professionals.
- Strong organizational skills and attention to detail, with the ability to multitask and manage priorities effectively.
- Knowledge of dental terminology
- Compassionate and empathetic approach to patient care.
- Problem-solving skills to address patient concerns and resolve issues professionally.
- Ability to work collaboratively as part of a team.
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Bilingual Customer Care Representative
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Customer Care Representative I
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Customer Care Representative I
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Elevance Health Tampa, United StatesAnticipated End Date: · Position Title: · Customer Care Representative I · Job Description: · Customer Care Representative I · Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. Previously known as Anthem, Inc., ...
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Customer Care Representative I
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Customer Care Representative I
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Quest Diagnostics Tampa, United StatesOverview · Customer Care Representative I - Tampa, FL · Training Schedule: Monday - Friday, 9:00 AM - 5:30 PM EST; ONSITE in Tampa, FL (must be able to train onsite for the first 4 weeks) · Anticipated Start Date: Monday, June 10th · Remote position after successful training comp ...
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Customer Care Representative I
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Customer Care Representative I
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Chat Customer Care Representative
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Ashley Furniture Industries Inc Tampa, United StatesAshley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture · Positio ...
Customer Care Representative - Tampa, United States - PrideStaff
Description
We are currently seeking a dedicated and experienced Customer Care Representative with a background in dental office operations to join our client in a temp to hire role. If you are passionate about delivering top-notch customer service and have a solid understanding of dental procedures and terminologies, we encourage you to apply.
Responsibilities: