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Bardstown

    Customer Service Associate - Bardstown, United States - Thoroughbred Express

    Thoroughbred Express
    Thoroughbred Express Bardstown, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionFull-Time Customer Service Associate Opening at one of the TOP PERFORMING LOCATIONS

    The Full-Time Customer Service Associate opening is 30+ hours a week, Full Time.

    Offering:

    • Flexible Scheduling
    • Commissions
    • Top Of the Line Washes
    • Great Atmosphere and Company Culture
    • Competitive Pay and Benefits
    • Company Wide Bonus Incentives
    • MEDICAL, DENTAL, and VISION BENEFITS
    • 401K plans PLUS company match
    • Paid Time Off
    • Advancement Opportunities
    • Training
    • Employee Referral Bonus of $1000 a year

    Service Associates are responsible for educating and informing customers about the successful operation, benefits, and safety of Thoroughbred Express washes.

    Key Duties and Responsibilities: Focus on providing a positive customer experience.

    • Carry out daily duties that ensure the effective operation of a car wash facility in partnership with peers and site management.
    • Greet customers with a warm smile, review and educate on services, and assist with payment.
    • Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
    • Direct the Driver into the entrance to the car wash or guides them onto tracks.
    • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
    • Perform cleaning of the facility and ensure everything is kept in the appropriate place and organized.
    • Assist customers in any area concerning the car wash process.
    • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
    • Flexible Availability to Open or Close the Site.
    • Additional duties as assigned.

    Essential Abilities:

    • Display courteous, customer service focus, and professional attitude
    • Work while standing over long periods (6+ Hours)
    • Lift items of moderate weight (10+ pounds)
    • Maintain work expectations outdoors in all weather conditions
    • Interact ethically with fellow employees and customers
    • Possess valid and current driver's license
    • Excellent written and oral communication skills, as well as interpersonal skills Desirable:
    • Previous car wash experience
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