Customer Engagement Representative - Malvern, PA
1 month ago

Job summary
Brief Description
Engage with external and internal customer requests via phone and email. Demonstrate a high level of customer satisfaction while you provide product information, answer order inquiries, process quotes, place orders, and verify stock availability.
Responsibilities
- Engage with external and internal customer requests via phone and email
- Demonstrate a high level of customer satisfaction while you provide product information, answer order inquiries, process quotes, place orders, and verify stock availability
- Promote self-service features and products to customers when applicable ,
- Proactively identify areas to improve Customer Support processes;,
,Assist the Sales team with sample orders demo orders ,and special pricing setups when necessary;,Availability to work10:00 a.m.to6:30 p.m.shift Monday through Friday preferred,H ybrid work available upon post-training certification;,Job description
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