Customer Engagement Representative - Malvern, PA

Only for registered members Malvern, PA, United States

1 month ago

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Job summary

Brief Description

Engage with external and internal customer requests via phone and email. Demonstrate a high level of customer satisfaction while you provide product information, answer order inquiries, process quotes, place orders, and verify stock availability.

Responsibilities

  • Engage with external and internal customer requests via phone and email
  • Demonstrate a high level of customer satisfaction while you provide product information, answer order inquiries, process quotes, place orders, and verify stock availability
  • Promote self-service features and products to customers when applicable
  • ,
  • Proactively identify areas to improve Customer Support processes;,
    ,Assist the Sales team with sample orders demo orders ,and special pricing setups when necessary;,Availability to work10:00 a.m.to6:30 p.m.shift Monday through Friday preferred,H ybrid work available upon post-training certification;,
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