Senior System Analyst - Jacksonville, United States - ICX Group

    ICX Group
    ICX Group Jacksonville, United States

    4 weeks ago

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    Description

    Position Summary:

    Increase your chances of an interview by reading the following overview of this role before making an application.

    The role involves planning, developing, testing, maintaining, and documenting computer applications and databases, encompassing various duties.

    Essential Job Functions & Responsibilities:

    • Assess user requests for new or modified software, estimating timeframes and ensuring compatibility with existing system capabilities.
    • Collaborate with users to understand current operating procedures and refine software objectives.
    • Stay updated with industry literature, technical reports, and research to enhance software development aligned with user needs.
    • Develop a comprehensive plan outlining the software development process.
    • Create flowcharts and diagrams to visualize software steps and logical operations.
    • Design user interfaces to meet user requirements effectively.
    • Translate project specifications into detailed coding instructions for computer processing.
    • Execute commands to run and test software, identifying and rectifying syntax or logic errors during testing.
    • Troubleshoot software issues, identifying root causes and modifying software to resolve errors.
    • Evaluate and enhance software to improve operational efficiency or accommodate new requirements.
    • Produce documentation detailing software development, logic, testing, and corrections for internal use and compliance with auditing standards.
    • Draft user documentation outlining software installation and operating procedures, and provide assistance to users in resolving software issues.
    • Conduct user training sessions and offer technical support.
    • Ensure the accuracy and performance of software post-implementation, addressing any issues arising from the implementation.
    • Provide rotational 24x7 technical support as per management guidelines, including responding to helpdesk calls.

    Education and Experience Requirements:

    • Bachelor's degree plus a minimum of seven years of related work experience and/or training.
    • A minimum of five years recent experience working on IBM i systems, proficient in RPG Free, RPG ILE, RPG IV, RPG III, sub procedures, service programs, SQL, embedded SQL, DB2 for i, DDL, CL, DDS, and Subfiles.