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    • General Manager - Houston - PTSD Foundation of America

    PTSD Foundation of America
    PTSD Foundation of America Houston

    1 month ago

    Default job background
    Full time Retail
    Description

    Job Description

    The General Manager will contribute to the mission of the PTSD Foundation of America, which aims to bring hope and healing to Combat Veterans and their families suffering from the effects of combat-related Post Traumatic Stress.

    The manager is responsible for overseeing key aspects of the foundation's initiatives, leading the overall local area with a strong focus on strategy, implementation, and delegation, while ensuring the achievement of the organization's mission and goals.

    Responsibilities:

    • Possess considerable knowledge of PTSD and general mental disorders, psychosocial aspects of PTSD and general mental disorders, and understanding the needs of the Veteran Community.
    • Develop and implement Warrior Groups, refine existing groups, and provide information to veterans, family members, and the public from start to completion, encompassing deadlines, milestones, and processes.
    • Ability to work with colleagues, external audiences, and partners in areas such as public policy, systems change, housing development/operations, and/or the delivery of supportive services for Veterans.
    • Responsible for training, growth, and development of support groups and employees.
    • Discover ways to enhance efficiency and productivity of procedures and program participants.
    • Have business acumen and strategic ability to communicate and demonstrate the mission, goals, and culture.
    • Responsible for creating and developing Standard Operating Procedures, process improvement, logistics, supply allocation, transportation, information technology, and reporting.
    • Keep senior management informed with detailed and accurate reports or presentations.
    • Produce accurate and timely reporting of local area outreach throughout its life cycle.
    • Ensure relevant standards, processes, and regulations are upheld.
    • Demonstrate management and leadership skills, ability to lead a multi-sector team.
    • Good report writing skills with exceptional interpersonal skills.
    • Any additional duties as assigned.

    Requirements:

    • Bachelor's degree in Business or related field (experience may be taken into consideration in lieu of education).
    • Minimum 3 years of experience in Operational Management.
    • Knowledge of performance evaluation techniques and key metrics.
    • Experience in Program Management and proven experience managing a team.
    • Competency in Microsoft (Excel, Outlook, PowerPoint, and Word), SharePoint & DonorPerfect.
    • Has a go-getter attitude with the ability to deliver results and work autonomously.
    • Completed 30-hour Care and Counsel for Combat Trauma class and Safe Talk and ASIST Certifications within one year of employment.
    • Self-care activities that encompass self-preservation of mind, body, soul, and spirit to maintain safety, competence, and continue personal and professional growth.
    • Willfulness to travel frequently.

    Physical Requirements:

    • Regularly requires sitting or standing for extended periods of time.
    • Occasional exposure to air and blood borne pathogens and may be required to wear specialized personal protective equipment and exposure to outdoor weather conditions.

    Compensation:

    • Medical, Dental, and Vision benefits.
    • Life Insurance.
    • Other benefits.
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