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    Staff Education Administrative Assistant - Brockton, United States - Signature HealthCARE

    Signature HealthCARE
    Signature HealthCARE Brockton, United States

    3 weeks ago

    Default job background
    Full time 40 Hours only
    Description

    Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.

    Position Summary:

    Under general direction, working independently enhances director's effectiveness by providing information management support; representing the director to others.

    Location: 680 Centre Street, Brockton, MA

    Department: Staff Education

    This is a full-time 40 hour/ week position

    Responsibilities:

  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
  • Conserves director's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
  • Maintains director's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
  • Represents the director by attending meetings in the director's absence; speaking for the director.
  • Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Completes projects in a timely fashion
  • Prepares reports by collecting and analyzing information.
  • Secures information by completing data base backups.
  • Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
  • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Contributes to Organizations commitment to continuous process improvement by adopting Lean skills and methodologies
  • Performs other duties as required
  • Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.

    • 1. Commits to recognize and respect cultural diversity for all customers (internal and external).

  • 2. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed .

    • BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE:

  • Treats co-workers, patients and family members with courtesy, respect, dignity and professionalism with sensitivity to diverse values.
  • Is flexible in meeting changing departmental needs in daily assignment changes, fosters a spirit of cooperation and teamwork and helps to achieve departmental goals.
  • Ability to take initiative to streamline processes and within context of department, make improvements, reduce waste or take corrective action.
  • Verbal and written messages are communicated in a timely fashion and expressed in a clear, tactful, courteous and honest manner.

    • Education/Experience/Licenses/Technical/Other:

  • Education: High School Diploma or Equivalent
  • Experience (Type & Length): Minimum 1 year
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