Senior Analyst, CRM - New York

Only for registered members New York, United States

1 week ago

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Full time $120,000 - $140,000 (USD)

Job summary

We're looking for a hands-on Omni channel - CRM Analyst to plan, execute and measure lifecycle across both retail and ecomm. You'll own definitions reporting and performance readouts ensuring CRM has the information needed to communicate with and optimize our audience.
  • Define maintain core CRM customer segment definitions e.g tenure lifecycle stage value tiers lapsed/reactivated channel preferences.
  • Build automate CRM reporting across retail ecomm file health acquisition repeat reactivation churn campaign performance.

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