Director, Labor Strategy - San Francisco
1 week ago
Job description
About the RoleWe are looking for a Director of Cross-Brand Labor Strategy to lead the strategic execution and workforce stability of our brands. This role will be responsible for driving the development and implementation of all store payroll initiatives, tools and resources that support the labor management strategy in our North America stores. This role will be responsible for leading and developing an empowered team responsible for creating and maintaining effective large scale labor models, budgets, and labor allocations with a focus on continuous improvement. This individual will become a subject matter expert in all Gap Inc Labor Systems and enable the future roadmap through conceptual understanding of current state and best in class future state of labor allocation and optimization.
The role requires strong business acumen and attention to detail to deliver profitable growth and help the company reach their annual and long-term goals. This role will manage financial budgets and ensure the achievement of store expense reduction financial goals through partnership with other functions to ensure we deliver on time with fiscally responsible products that support the company's store operating model optimization. They will help us evolve from running stores to creating a store experience that is an integrated part of our customers' lives, setting us apart from competitors and helping us drive top and bottom-line results.
The Director will be a key strategic thought leader to the Store Strategy and Operations Leadership team and Operations and finance business partners in brands through data driven storytelling and influence. This position will build cross-functional and cross-brand partnerships at all levels with Store Operations, Field Leadership Teams, Finance, Market Planning, Store Planning, Field Visual, Human Resources, Asset Protection and Communication amongst others.What You'll Do
- Creates, develops and seamlessly integrates strategic store initiatives designed to drive business efficiencies.
- Maintain global working knowledge of competitor practices; provides bench marking and key insights.
- Partners with Store Operations Leadership Team to define, prioritize, and implement strategic initiatives in support of divisional strategies and divisional financial goals.
- Leads a team of Sr. Managers, Managers and Project Managers with strong focus on development through thoughtful and timely feedback.
- Develops and manages strategic budget resources for Brand initiatives, payroll, etc. that deliver profitability through expense management.
- Act as a trusted advisor to leaders, keeping the Brands competitive while understanding the impact of initiatives on customer experience, store workload, productivity, employee engagement, and compliance.
- Analyzes opportunities, designs forecasts, drives results and measures the success of initiatives in the store environment.
- Collaborating and Influencing
- Strategic Orientation
- Innovative Cultivator
- Talent Builder
- Customer Impact
- Bachelor's degree or equivalent experience
- 10-15 years of analytical expertise with a focus in labor management including experience leading large teams
- Advanced excel skillset (Power BI and UKG Workforce Management Suite inclusive of SWP budgeting experience a plus)
- Technical Labor System Experience (MOST certified/ Labor Pro working knowledge) a plus
- Ability to think objectively and interpret meaningful themes from quantitative and qualitative data that drives labor optimization
- Ability to evaluate financial and business indicators and translate data into actionable information to drive results
- Able to use rigorous logic and methods to solve problems with effective solutions
- Ability to influence cross brand executives to drive effective scheduling and forecasting solutions to all Gap Inc
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