Account Operational Executive - Hwy Ste Indian Wells, California, United States
1 day ago
Job description
DescriptionAccount Operational Executive
Raleigh, NC
Full-Time | $100,000–$120,000 + Equity | Healthcare | Leadership | Patient Experience
Hybrid - Remote
About HALO Diagnostics
At HALO Diagnostics (HALO Dx), we believe every patient is unique — and their healthcare should be too. We're redefining early detection and precision-focused medicine by delivering tailored care that targets the most serious health conditions. Through cutting-edge diagnostics and patient-first operations, HALO is helping patients live longer, healthier lives.
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role, you'll lead a team of 10+ Patient Navigators across multiple sites in Raleigh and the surrounding area, working closely with clinical partners to deliver high-quality patient experiences and operational excellence. This position is essential to scaling our impact — you'll optimize workflows, mentor talent, and ensure seamless site execution while championing our mission of early detection and individualized care.
What You'll Do
Lead & Manage Teams
- Directly manage a team of 10+ non-exempt Patient Navigators across multiple Raleigh-area sites
- Monitor team performance, provide feedback, and conduct regular evaluations
- Oversee attendance, approve time sheets, and manage time-off coordination
- Initiate disciplinary action and ensure team accountability as needed
Champion Patient Experience
- Act as a strong advocate for patients and your team, ensuring consistent, compassionate care
- Support Patient Navigators who guide patients through imaging and genetic testing journeys
- Serve as the operational link between frontline teams and leadership
Drive Operational Excellence
- Refine and maintain site workflows to support efficient patient flow and service delivery
- Partner closely with partner Site Managers to ensure seamless day-to-day operations
- Identify and resolve operational issues through data-driven decision-making and KPI analysis
Develop & Train Talent
- Train new hires and support ongoing team development in collaboration with the National Training Team
- Lead onboarding efforts for new team members and ensure readiness for new site launches
- Promote a culture of continuous learning and improvement
Collaborate Across Teams
- Serve as a key liaison between account management, training, and leadership teams
- Contribute to company-wide projects including new imaging center rollouts and staff transitions
Why Join HALO Dx?
- Competitive Compensation: $100,000–$120,000 annually
- Equity Options: Be part of a fast-growing, tech-forward healthcare company
- Comprehensive Benefits: Medical, dental, vision, 401(k), and more
- Make an Impact: Help transform lives through precision diagnostics and early detection
- Career Growth: Opportunity to scale with a nationwide healthcare innovator
Education
- Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related field required
- Equivalent combination of education and relevant healthcare operations experience will be considered
Required Experience
- 5-8+ years of progressive experience in healthcare operations, account management, or clinical support leadership
- 3+ years of people management experience, including direct supervision of teams of 8-10+ employees
- Experience supporting multi-site healthcare operations (imaging centers, diagnostics, outpatient clinics, labs, or similar environments).
- Proven ability to manage non-exempt staff, including scheduling, timekeeping, performance management, and corrective action
- Demonstrated success improving patient experience, workflow efficiency, and operational KPIs
- Strong collaboration experience with clinical partners, site leadership, and cross-functional teams
- Comfortable operating in fast-growing or scaling healthcare organizations
- Experience leading teams involved in patient navigation, care coordination, or patient access services
- Hands-on involvement in new site launches, operational rollouts, or market expansions
- Experience working in hybrid or partially remote leadership models
- Familiarity with HIPAA compliance, healthcare regulations, and patient privacy standard
Other Requirements:
- Excellent communication and organizational skills
- Ability to travel locally at least 50% of the time
- Proficiency with Microsoft Office Suite, especially Excel
- A flexible, hands-on approach with the ability to pivot as needed
Similar jobs
We are seeking a strategic patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · Lead & Manage Teams: Directly manage a team of Patient Navigators across multiple sites. · Monitor team performance and provide feedback. · O ...
5 days ago
We are seeking a strategic patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role you'll lead a team of Patient Navigators across multiple sites in Nashville and the surrounding area working closely with clinical ...
6 days ago
Our client is seeking a professional and proactive Executive Operations Assistant to oversee daily operations in their luxury real estate office. · ...
1 week ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role, you'll lead a team of 10+ Patient Navigators across multiple sites in Spokane and the surrounding area. · Directly manage a team ...
6 days ago
Description · Account Operational Executive · Louisiana · Full-Time | $100,000–$120,000 + Equity | Healthcare | Leadership | Patient Experience · Hybrid - Remote · About HALO Diagnostics · At HALO Diagnostics (HALO Dx), we believe every patient is unique — and their healthcare sh ...
1 day ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · At HALO Diagnostics (HALO Dx), we believe every patient is unique — and their healthcare should be too. We're redefining early detection and ...
1 week ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. In this role, you'll lead a team of 10+ Patient Navigators across multiple sites in Pensacola and the surrounding area working closely with cli ...
5 days ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · Directly manage a team of 10+ non-exempt Patient Navigators across multiple Tennessee-area sites · Monitor team performance, provide feedback ...
3 weeks ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · Directly manage a team of 10+ non-exempt Patient Navigators across multiple Pensacola-area sitesMonitor team performance, provide feedback, a ...
3 weeks ago
We are seeking a strategic, patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · Directly manage a team of 10+ non-exempt Patient Navigators across multiple Southern CA-area sites · Monitor team performance, provide feedba ...
1 month ago
+We are seeking a strategic patient-focused leader to join our team as an Account Operational Executive / Healthcare Operations Manager. · +Bachelor's degree in Healthcare Administration, Business Administration, Operations Management, or a related field required · 5-8+ years of ...
3 weeks ago
Your role is to be recognized as a thought leader and expert in precision diagnostics, leading with purpose and driving strategic partnerships aligned with our mission to save lives through early detection. · ...
3 weeks ago
If you want to know about the requirements for this role, read on for all the relevant information. · Executive Director · About the Company · Prestigious private golf & country club · Industry · Hospitality · Type · Privately Held · Employees · 51-200 · About the Role · The Comp ...
1 day ago
Market Operations Manager · Location: Indian Wells, CA (Club Drive, 92210) · Schedule: Full-Time, Monday - Friday, 8:00 AM - 5:00 PM. · Compensation & Perks · Up to $75,000 annual salary, commensurate with experience · Comprehensive benefits package including medical, dental, and ...
2 days ago
Description · Product Manager / Account Operations Executive · Location: Austin, TX · Salary: $120,000-150,000 · Travel: Expected up to 50% of the time, especially during new product launches · Mission · The mission of HALO Precision Diagnostics is to Save Lives with Early Detect ...
1 day ago
Manages all event service, banquet and event technology operations and staff on a daily basis. Ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. ...
1 week ago
A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationships with those that seek our quality, heartfelt care. · Provides pharmaceutical care to Customers, including processing and accurately dispensing prescription orders. · ...
3 days ago
Description · Title: Operational Data Quality & Process Analyst · Reporting to Director of Sales Operations | Supporting Sales Ops, Clinical Ops, AOEs, Finance & Training · Remote position, preferably in the central time zone · Overview · HALO is scaling rapidly from 54 to 150+ a ...
6 hours ago
Executive Director The Vintage Club Community Association
Only for registered members
A rare opportunity exists for an accomplished Executive Director to lead a highly regarded residential community known for strong governance, meaningful scale, and a deep commitment to excellence. · ...
2 weeks ago
The Pink Cabana is seeking an experienced, motivated, and guest-focused Food & Beverage Supervisor to support daily restaurant and bar operations. · ...
5 days ago