Deli Department Manager - Warrensville Heights
16 hours ago
Job description
Company Overview
Established in 1929, Heinen's is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen's operates 24 locations – 19 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.
Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.
Job Summary
At Heinen's, we believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests, fostering a collaborative and supportive environment. We seek leaders who are passionate about developing others, while cultivating a culture of inclusion, accountability, and shared responsibility.
The Sales Lead at Heinen's Grocery Store is responsible for leading all aspects of the deli department to deliver exceptional customer service, high-quality products, and strong financial performance. This role oversees daily operations including food preparation, merchandising, inventory management, food safety compliance, and team leadership.
Key Responsibilities
- Lead, train, and develop Deli Associates to achieve established sales, margin, and customer service objectives.
- Implement and uphold departmental best practices, operational procedures, and company standards.
- Prioritize, assign, and oversee daily responsibilities to ensure efficient workflow and optimal productivity.
- Communicate clearly and professionally with team members, store leadership, and corporate partners.
- Support day-to-day department operations, including scanning, inventory control, ordering, stocking, and merchandising.
- Develop and manage weekly schedules aligned with labor budgets and business needs.
- Contribute to menu planning initiatives and maintain comprehensive product knowledge.
- Ensure full compliance with food safety regulations, sanitation standards, and company policies.
- Foster a positive, performance-driven team environment through coaching and accountability.
- Execute merchandising strategies and monitor performance metrics through departmental scorecards.
- Utilize internal communication tools, including department boards and reporting systems, to maintain operational alignment.
- Participate in corporate meetings, training sessions, and leadership development programs.
- Perform additional duties as assigned to support overall store operations.
Qualifications
- High school diploma or equivalent required.
- Minimum of one year of deli or food service experience preferred.
- One to three years of leadership or supervisory experience preferred.
- Completion of or participation in a formal leadership development program preferred.
- Proficiency in Microsoft Office applications.
- Demonstrated decision-making, communication, and organizational skills.
- Ability to train, mentor, and provide constructive performance feedback.
- Ability to lift and move up to 50 pounds.
- Availability to work a flexible schedule, including evenings and weekends.
- Ability to work in environments with occasional exposure to extreme temperatures.
Heinen's, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Sunday through Saturday work week.
Schedules days and times vary.
Schedules written 2 weeks in advance.
Full-time, 40 hours.
Similar jobs
+We believe that effective leadership is grounded in a servant leadership philosophy. · +Lead and train Meat Department associates to achieve sales targets and exceptional customer service. · Maintain clear communication with the Meat Department team and corporate partners. · ...
3 weeks ago
We believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests, fostering a collaborative and supportive environment. · ...
1 month ago
We seek leaders who are passionate about developing others, while cultivating a culture of inclusion, accountability, and shared responsibility. · ...
1 month ago
The Customer Service Manager delivers an exceptional customer experience aligned with Heinen's commitment to quality and service. · ...
1 month ago
The Assistant Department Manager supports service, · selling, · and business operations to achieve an engaging and inspiring store environment.This includes fostering community amongst the team through continued education on brand and store initiatives. · ...
4 weeks ago
We are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference · Maintain consistent attendance, punctuality, · and timely completion of tasks. · Repre ...
1 week ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. The franchisee owns a license to use McDonald's logos and food products but is separate from McDonald's USA. · We're looking for positive team players with f ...
1 month ago
The Assistant Department Manager supports service, selling, and business operations to achieve an engaging store environment. · ...
4 weeks ago
+We believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests, fostering a collaborative and supportive environment. · ...
3 weeks ago
The Assistant Department Manager supports service,selling,and business operations to achieve an engaging and inspiring store environment. · Anthro brand fan · 1+ years of retail leadership experience · Experience being a team player · ...
1 week ago
The Assistant Department Manager's responsibilities will include: Work with HR and department management for employee coaching and discipline of policy and procedure violations. Validate and confirm employee time records. · Work with management to evaluate and write employee rev ...
1 week ago
Howmet Aerospace is seeking a Department Manager to join its Operations Department. · Under the direction of either the Operations Manager, this position is responsible for ensuring the consistent implementation and execution of policies and systems in the focused area of respons ...
2 weeks ago
The Department Manager is directly responsible for the completion of all Store Support Center's merchandising directives of merchandise presentation, organization, signing, price changes, inventory, advertising and recovery of their specific area. Provides all customers with a Co ...
2 weeks ago
+ Job summary: As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of · + Qualifications: Must be able to provide hands on training , multitask , evaluate and react to perf ...
3 weeks ago
Responsibilities · Primary Purpose of Job · Howmet Aerospace, a forging facility located at 1600 Harvard Ave., is seeking a Department Manager to join its Operations Department. Under the direction of either the Operations Manager, this position is responsible for ensuring the co ...
1 day ago
We are seeking a Geotechnical Engineering Department Manager to join our Professional Services Industries, Inc. (Intertek-PSI) team in Cleveland, OH. · ...
1 month ago
We believe that effective leadership is grounded in a servant leadership philosophy. This approach prioritizes the needs of the team and the department over individual interests. · Lead, train and mentor Meat Department associates to achieve business objectives. · Prioritize and ...
3 weeks ago
Drafting Department Supervisor will be responsible for managing the drafting department within a manufacturing environment while supporting new product development and regulatory compliance efforts. · ...
3 weeks ago
The Injection Molding Department Manager is a highly visible position responsible for supervision, guidance, and overall performance of the injection molding department for all shifts at 2 facilities (in close proximity.) The Injection Molding Department Manager is responsible fo ...
1 week ago
Join Cleveland Clinic's Main Campus where research and surgery are advanced technology is leading-edge patient care is world-class and caregivers are family. · As a Department Manager III you will oversee daily functions that ensure the accurate timely and reliable movement of sp ...
3 weeks ago