Dining Room Server - Palos Verdes Estates, United States - Palos Verdes Golf Club

Palos Verdes Golf Club Palos Verdes Estates, United States

1 week ago

Description

Job Description

ABOUT US

Palos Verdes Golf Club is a private club located in the middle of an 800-acre parkland preserve overlooking Santa Monica Bay with ocean views visible from several holes. Established in 1924, the golf course has long been referred to as "a hidden gem" and the clubhouse is a designated historical building by the Palos Verdes Historical Society.

BENEFITS:

401k with Club match
Paid Sick Leave
Employee discounts
Eligible for the Club's Scholarship Program
Great location and great people

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Approach all interaction with Members, guests, and colleagues in a courteous, service-oriented manner
Remain attentive, friendly, helpful, courteous, and respectful to Members, guests, managers and fellow employees at all times
Know assigned service area upon the start of each shift and pay close attention to the activity within your service area
Promptly greet guests as they are seated, introduce yourself providing your first name; assist by pulling out chairs and lapping napkins
Know and be able to communicate all cocktails, wine, and beer on menus and detailed descriptions of each
Know and be able to communicate all breakfast, lunch, dinner and dessert menu items, their ingredients, and detailed descriptions of each; know and be able to communicate daily specials
Engage in actively upselling food menu items and beverages
Take orders from guests, including large parties, with accuracy and appropriately timed
Process ordered items, guests' checks, and payments through computer POS system accurately and in an organized manner
Maintain awareness of all table and position numbers for each shift
Monitor and observe Member and guests dining experience; attend to tables with appropriate manners and frequency between courses
Evenly attend to a large volume of guests and/or multiple tables at once with finesse
Promptly deliver food and beverages to guests from service area, kitchen, and bar as required or requested and ensure food and beverages are delivered at appropriate times
Ensure guests' food and beverage items are all accounted for and accurate as they receive them, including special orders
Respond promptly and politely to guest requests and communicate guest requests to management when necessary
Thank Members and guests as they are leaving and invite them to return
Complete daily opening and closing duties and cleaning according to established side work
Keep all work areas and server stations clean and properly stocked
Communicate with co-workers and management throughout shift to ensure efficiency of service
Ensure overall guest satisfaction; communicate all guests' feedback promptly to management
Attend pre-shift meetings, trainings, and all staff meetings as required/requested
Follow all Club policies, systems, controls and procedures

QUALIFCATIONS AND SKILLS:

English/Spanish bilingual ability a plus
Excellent Member and guest-relation communication skills
Basic knowledge of POS systems; ClubEssential experience preferred
Dynamic outgoing personality; articulate, friendly, punctual, and proactive
High level of client services, professionalism, and attention to detail; professional appearance appropriate for a premier country club

EXPERIENCE AND EDUCATION:

Minimum two years' Server and/or food service experience in an upscale restaurant environment; fine dining and/or country club experience highly preferred
High school diploma or equivalent
Basic knowledge of food and beverage operations
Serv-Safe certified
RBS certified
Barista experience preferred
CPR certified a plus

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Background check and pre-employment drug screening required

Job Posted by ApplicantPro

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