- Reviews all events and near misses reported through the event reporting system and any other means. Make appropriate referrals for event investigation and follow-up to business unit owners.
- For any Serious Safety Events and Sentinel Events, leads or contributes to investigation of event (to include staff interviews, review of records for timeline development, verification of policy/procedure compliance or variance). Collaborate with appropriate staff to organize Root Cause Analysis or other performance improvement activities.
- Analyze data and trends related to patient safety events and make recommendations towards improvement and prevention.
- Manages and responds to risk and patient safety concerns through established organizational pathways
- Maintain accurate and detailed records of patient safety activities, incident reports, and corrective actions Lead/Organize disclosure teams for adverse outcomes when appropriate for disclosure.
- Participate in interdisciplinary rounds and committees to identify and address patient safety concerns
- Coordinates and/or conducts routine Risk Assessment in high-risk area or process and implements actions plans from findings.
- Support Patient Experience department with Complaint and Grievance responses specific to harm (and potential for liability).
- Collaborates with Claims Department to investigate potential compensable events, which may include interviews of medical staff, employees, visitors, and patients, and assesses potential liability.
- Develops and implements risk management and patient safety educational programs and materials.
- Participates on and provides data for Patient Safety Committee.
- Keeps abreast of current healthcare Risk and Patient Safety practices and guidance.
- Performs other duties as required or assigned
- Associate degree or higher in a Healthcare related field (Nursing, Medical or other clinical degree) required.
- Two (2) years or more healthcare experience. One (1) year or more in risk management or patient safety.
- Experience working with electronic medical records, operational policies and procedures,
- Demonstrated organization and communication skills. Must be able to manage processes acr4oss a complex care delivery system.
- Strong problem solving, detail-oriented, organization skills and the ability to manage multiple simultaneous issues
- Familiarity with electronic medical record systems, documentation requirements, and medical terminology required.
- Excellent written and verbal communication skills required.
- Flexibility, tolerance, and demonstrated ability to prioritize multiple tasks with attention to detail essential.
- Demonstrated ability to interact with a wide diversity of people and situations while maintaining a customer focus.
- Ability to adapt to stressful situations quickly and effectively.
- Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standar
- Strong knowledge of performance improvement tools and techniques, ability to perform data analytics, and lead teams
- Openness to growth and learning in a collaborative team environment, consistent with the goals and principles that guide the organization.
- Ability and desire to function both collaboratively and independently.
- Advanced skill in Microsoft Word, skill in Microsoft Excel and other spreadsheet/report formats, and Microsoft PowerPoint.
- Strong history of positive and cooperative relationships with senior leaders and physicians.
- Flexibility with schedule
- Sit, walk, reach, bend, or twist for long periods of time in an office setting.
- Must be able to lift, carry, push, or pull up to 20 lbs. as part of the role.
- Regularly exposed to healthcare settings that may require personal protective equipment.
- Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.
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patient safety specialist - Washington, DC , USA, United States - GW Medical Faculty Associates
Description
The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group.The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group.
The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with more than 500 physicians and nearly 200 APP providers.
In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status.
The purpose of the change was to ensure alignment between the MFA and The George Washington University.MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties.
As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing.
In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.
The GW MFA's leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia.
Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.
Position Summary
The Patient Safety Specialist is responsible for investigating, reviewing and analyzing risk management events; assisting with proactive risk assessment and other patient safety initiatives and education.
The Patient Safety Specialist, analyzes all data sources (examples:
electronic event reporting system, claim data, risk assessment data) and develops risk mitigation activities, metrics for monitoring these activities, and supports the claim reporting function when risk issues are identified that could lead to a liability claim against an individual insured and/or MFA.
This position interacts with all levels in the organization toward the goal of improving patient safety and reducing risk and liability of the organization.
Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Certified Professional in Healthcare Risk Management (CPHRM), Associate in Risk Management (ARM), or Certified Professional Patient Safety (CPPS).
One designation must be achieved within one year of eligibility of certification
Supervision Received
Position reports to the MFA Director of Clinical Risk Management.
Physical Requirements
