Desktop Specialist - Covington

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Job Summary

Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment+
+Support Installations, Moves, Adds, Changes,+Disposal
(IMACDs) requirements.

Provide or oversee,+as appropriate+

, all installations,
de-installations,
cascades,
moves,+adds
and
Changes for all EUC Equipment,+Software,
and related Services at designated Customer Sites;<+Coordinate,,plan,,and schedule IMACDs with all affected IT functions+,whether the function is included within the Services provided by Provider+, as a Customer-retained function,,or a Third Party;;+Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs,to meet Service Levels,and to minimize any operational interruption or business disturbance.

Benefits

A candidate's pay within the range will depend on their skills experience education and other factors permitted by law.+This role may also be eligible for performance-based bonuses subject to company policies;+In addition this role is eligible for the following benefits subject to company policies:+medical dental vision pharmacy life accidental death & dismemberment,and disability insurance employee assistance program 401(k) retirement plan 10 days of paid time off per year some positions are eligible for need-based leave with no designated number of leave days per year;+and 10 paid holidays per year;

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Job description