Account Manager - Milwaukee, United States - Optimyl Benefits

Description

Let's change healthcare together

At Optimyl Benefits, we're revolutionizing the healthcare landscape for small employers by providing accessible, high-quality, and easy-to-use healthcare plans. Drawing from deep experience working with small employers, Optimyl delivers plans crafted specifically for them, finding the "Optimyl" Balance. Our mission is ambitious, and we're already making waves.

Through our innovative solutions, we empower businesses to offer competitive benefits packages that improve the lives of their employees and their families.

By joining our team, you'll have the opportunity to make a tangible impact while honing your skills alongside a supportive and talented group of professionals.

Job Summary

Optimyl Benefits is seeking Account Manager who will fully support the Company's retention and renewal strategy. The Account Manager will be responsible for optimizing the broker and client experience through the management of existing business.


Essential Responsibilities:
Service brokers and employer clients in the Small and Mid-Size space
Utilize strategies to achieve customer satisfaction and retention goals
Navigate tools to maximize performance of the department, including reporting, survey, and productivity tools
Effectively manage service relationships with 3rd party vendors
Effectively manage relationships with internal Sales and Underwriting teams
Provide feedback to shape company's product, pricing, tech, and marketing strategies
Full knowledge of agent licensure and agent commission process


Required Education:
Bachelor's degree in mathematics, Actuarial Science, Finance, Business, Computer Science, or other quantitative analysis discipline.

or

6 years of relevant progressive experience


Required Experience / Education:
Bachelor's degree or minimum 2-4 years in an account management, customer service, or sales function for similar products (level-funded health plans, medical stop loss, self-funded health plans, fully-insured health plans) – strong preference for small employer market expertise


Competencies and Skills:
Proven track record of account management or sales success highly preferred
Proficient use of Salesforce (or comparable CRM platform) Outlook, Word, Excel and Power Point
Versatile in ability to resolve issues directly with agents and customers
Self-motivated – ability to work successfully without ongoing supervision to provide timely results
The ability to develop and grow relationships, while maintaining targeted retention rates.
Demonstrated experience with superior presentation skills in both small and large group settings
Excellent oral and written communication skills
Advanced analytical and problem-solving skills
Ability to interface with and influence internal business partners using excellent interpersonal skills
Insurance license as required by law within 60 days of hire

Base Salary Range

$55,000—$60,000 USD

Why Work at Optimyl?

At Optimyl Benefits, we're committed to providing affordable, high-quality, and easy-to-use healthcare plans for small employers. We're passionate about making a difference, and we're looking for talented individuals who share our vision.

Here's why you should consider joining our team:

Competitive Pay and Benefits:

We offer a competitive salary and an attractive benefits package, including life insurance, vision, dental, and medical coverage, as well as a 401K plan with employer matching.

Opportunities to Grow:
We believe in nurturing talent and supporting our team members' professional development. At Optimyl, you'll have the chance to grow with the company and make a lasting impact on our mission.

Collaborative Culture:
Our work environment encourages collaboration and open communication.

We value every team member's input and strive to create a culture without undue hierarchy, where everyone's voice is heard.

Location Flexibility:

We understand the importance of work-life balance and offer location flexibility to accommodate our team members' needs and preferences.

Generous Leave Policies:

Our employees enjoy 11 paid holidays per year, 15 days of paid vacation, and 8 days of paid sick leave.

We believe that providing ample time off is essential for maintaining productivity and overall well-being.

At Optimyl Benefits, you'll be part of a dedicated team working towards a meaningful mission.

We're driven by our passion for providing accessible and top-quality healthcare plans, and we're always on the lookout for talented individuals who share our vision.

If you're ready to make a difference and grow with us, we'd love to have you on our team

Optimyl Benefits is an equal opportunity employer.

We are committed to creating a diverse and inclusive work environment, and we welcome and encourage applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

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