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    Security Operations Specialist - Springfield, United States - Edward Jones

    Edward Jones
    Edward Jones Springfield, United States

    2 weeks ago

    Edward Jones background
    Description

    At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

    A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the teams ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors. The location and shift for this position will be:

    • North Campus - 170 Edward Jones Blvd, Maryland Heights, MO
    • Afternoon shift, working Wednesday through Saturday (two 12-hour shifts: 10am-10pm, and two 8-hour shifts: 2pm to 10 pm)

    •Receives and responds to routine, urgent and emergency calls for service from the Security Control Center (SCC); remains highly visible in the assigned work area

    •Responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team members

    •Stands posts, screens access, provides escorts and conducts security foot and/or vehicle preventative patrols

    •Responds to and maintains current and accurate understanding of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS

    •Conducts inspections/testing of safety and security-based equipment

    •Performs motorist assists

    •Communicates with the SCC and other members of the HQ Operations team using hand held VOIP radios

    •Prepares dashboards and reports for trending and investigation of data to keep the organization informed, improve performance and ensure efficient use of resources

    •Enthusiastically participates in self-development. Attends training; maintains job-specific certifications, energetically participates in field or classroom training exercises and meets or exceeds minimum training standards

    •Responsible for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information

    •May be called upon to assist in the SCC

    •Authorized to carry a pistol to safeguard persons on Edward Jones premises Armed Experience: 5-years (60 cumulative months) of daily on-duty armed carry while performing duties as police, military police, or armed security
    High School diploma or GED required
    College degree in related field preferred
    Ability to obtain a valid Security Officer License and must be authorized to carry a pistol through a valid armed security officer license and possess a valid Concealed Carry Permit, or Law Enforcement Safety Act certification
    Valid drivers license
    Successfully complete and pass the firearms qualification course and all related training

    Functional/Technical Qualifications:

    •Understanding of security patrol operations and the Security field is required

    •Effective written and verbal communications

    •Must have knowledge acquired through previous experience, certification or specialized training in patrol operations

    Physical Requirements:

    •Physical ability to observe and report

    •Must be able to work indoors and outdoors

    •Must be able to spend large part of day in a dynamic role standing, walking, lifting, and climbing stairs

    •Must be able to respond quickly and effectively in the event of an emergency

    •Must be able to successfully participate in all firm required training and successfully demonstrate the application of non-lethal and lethal tactics, protocols, and procedures
    • FORTUNE Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.
      • From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
    • Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
    • 2020 Corporate Equality Index - Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
    • Edward Jones named a top company for training, ranking No. 25 on Training magazines 2020 Training Top 125 list - the highest ranking among the financial-services industry
    • Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
      • The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firms 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.
    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Level 5 Home Office
    Salary: $ $63295
    Category: Headquarters
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