- Search and maintain inventory records to determine if parts and/or products on hand is in sufficient quantity.
- Assure that the ordered parts and/or products are delivered on schedule, at the negotiated price, and meets the quality standards of the company.
- Coordinate appropriate methods needed to distribute parts and/or products in a cost-effective manner to and from the supplier.
- Adapt and use internal and customer portal sites for purchase orders and reporting.
- Create and submit quotations with service reports to customers.
- Prepare requisitions, purchase orders and other forms as directed.
- Communicate with the accounting team to assure the timely processing of inventory payables and other inventory accounting related matters.
- Interface with the sales and service team to coordinate purchasing management.
- Interface with the sales and service team to coordinate proper inventory management.
- Confirm items, prices and freight costs of purchasing shipments to verify information against bills of lading, invoices, orders, or other records; forwards invoices to the accounting department.
- Communicate in a professional manner with supplier(s)
- Organize information in a variety of formats (Excel charts, diagrams, email, etc.) in a timely manner.
- Create and arrange periodical (i.e. annual) cost reduction negotiation with suppliers.
- Coordinate and keep records for registering and disposing assets, inventory, parts.
- Assist and perform other projects as assigned by management.
- Coordinate with the Company's logistic teams, below tasks will be performed.
- Collect import, export, shipping documentation, review, and processing.
- With knowledge of export and import regulations, prepare shipping documents. (Export, Import and domestic shipment)
- Daily tracking & follow up on all shipments. Arrange shipment on forwarding specified destinations.
- Awareness of import & export regulations of documentation, packaging, and labeling requirements for each country, and prepare such.
- Be involved with the physical shipment handling.
- Create shipment. Able to pack products with secure cushions. Maintain all shipping materials, such as boxes, cushions, and shipping tapes, etc.
- Investigate and resolve troubled shipment. Keep management, Sales, and HQ informed of any issues or problems.
- Communicate with custom brokers on documentation. If necessary, research and prepare documents.
- Communicate with the freight forwarders in managing shipment schedules.
- Answer general inquiries from customers, vendors, or other colleagues and assist with their shipment.
- Hazardous Goods knowledge preferred.
- Assist Field Service Engineers for scheduling meetings, taking minutes, and reporting.
- Support travel arrangements (domestic and international) including hotel, flights, rental car, etc.
- Support engineers' inquiries and refers matters to the appropriate party and follow up as necessary.
- Provide general office support including mail distribution, answering telephones, filing, catering, ordering supplies, etc.
- Ensure operations of office equipment by completing maintenance and calling of repairs
- Organize and compile company records and documentation.
- Implement administrative and office procedures in order to improve the effectiveness and efficiency of workflow and reporting procedures.
- Help to manage and renew contracts with corporate service agencies.
- Identify administrative needs and develop appropriate solutions or recommendations.
- Interpret and apply laws, rules, and regulations applicable to the organization.
- Answer general inquiries from customers, venders, or other colleagues.
- Handle sensitive information in a confidential manner.
- Coordinate office activities.
- Medical, Dental, Vision, Life Insurance Plan
- 401K
- Paid Vacation
- Paid Sick/Family Leave
- Sabbatical
- Commuting Allowance, etc.
- Accounting major or inventory management experience preferred
- Familiarity with export/import, shipping/receiving, track shipments, and communicate with vendors for documentation
- Create quotations, manage POs, contact suppliers
- Support Field Service Engineers with scheduling meetings, meeting minutes, and reporting
- Japanese/English bilingual preferred
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Japanese-Bilingual Field Service Coordinator - Hillsboro, United States - QUICK USA, Inc.
Description
Position
Field Service Support Coordinator
Summary
This position is responsible for coordinating and assisting with a variety of administration functions including Field Service Engineer support, shipping/receiving, purchasing, and sales and service support.
Essential Duties
Inventory, Parts, and Asset Management
Export/Import and Shipping/Receiving
Engineering Support and Administration
Working Hours & Working style
9:00 am - 5:00 pm
5 days a week, On-Site
Working Location
Hillsboro, Oregon
Salary, Benefits
$ 55K - 70K
Qualifications
