-
Front Desk Agent
5 days ago
Courtyard Oakland Downtown Oakland, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
FAIRMONT Berkeley, United States**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
-
Front Desk Agent
3 weeks ago
Hotel Zephyr - Fisherman's Wharf San Francisco, United StatesProperty Description: · Overview: · Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welc ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality San Francisco, United StatesWhy us?: · The YOTEL San Francisco is seeking a Front Desk (Mission Control) Agent to join our team in serving guests with creativity and · passion · Work where you belong Set in one of the most historic buildings in the city, YOTEL San · Francisco's Mid-Market area offers a weal ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality San Francisco, United States**Why us?** · The YOTELSan Franciscois seeking a Front Desk (Mission Control) Agent to join our team in serving guests with creativity and · passion · Work where you belong Set in one of the most historic buildings in the city, YOTEL San · Francisco's Mid-Market area offers a wea ...
-
Front Desk Agent
1 week ago
Samesun San Francisco San Francisco, United States**Job description** · Want to work in a company where you can meet people from all over the world? Be in an environment that's young, fun, and relaxed and in the Bay Area? Then Samesun San Francisco is the place for you. We are hiring for our front desk department. You will becom ...
-
Front Desk Agent
11 hours ago
Sage Hospitality San Francisco, United States Full timeWhy us?: · The YOTEL San Francisco is set to hire a Front Desk Agent (Mission Control Agent) to join our team in serving our associates with creativity and passion · Work where you belong Set in one of the most historic buildings in the city, YOTEL San Francisco's Mid-Market area ...
-
Front Desk Agent
2 weeks ago
el PRADO Hotel Palo Alto, United StatesEl Prado Hotel -Downtown Palo Alto · 520 Cowper Street, Palo Alto CA · Job Title**:Front Desk Agent** · Payrate**:$22.00/ per hour** · Preferred Experience: · - Hotel Front Desk 1 year · - Customer Service 1-2 years · **Overview**: · The Front Desk Agent is responsible for assist ...
-
Front Desk Agent
3 weeks ago
el PRADO Hotel Palo Alto, United Statesel Prado Hotel -Downtown Palo Alto · 520 Cowper Street, Palo Alto CA · Job Title**:Part-Time Front Desk Agent** · Payrate**:$22.00/ per hour** · Preferred Experience: · - Hotel Front Desk 1 year · - Customer Service 1-2 years · You must be comfortable with a schedule and hours th ...
-
Front Desk Agent
2 weeks ago
Shashi Hotel Mountain View, United States**Perks**: · Bonus Plan · **GALLERY HOST/HOSTESS** · Shashi Group, LLC is a hotel ownership, development, and management company with active properties in the San Francisco Bay Area and plans to further expand its geographic reach. With 5 distinctive properties, both branded and ...
-
Front Desk Agent
2 weeks ago
el PRADO Hotel Palo Alto, United StatesEl Prado Hotel -Downtown Palo Alto · 520 Cowper Street, Palo Alto CA · Job Title**:Front Desk Agent** · Payrate**:$ $24.00 / per hour** · Preferred Experience: · - Hotel Front Desk 1 year · - Customer Service 1-2 years · **Overview**: · The Front Desk Agent is responsible for ass ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Oakland, United StatesAimbridge Hospitality - Kissel Uptown Oakland [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail ...
-
Front Desk Agent
1 week ago
Hampton Inn & Suites by Hilton Alameda, United StatesAt Ridgemont Hospitality, we do what we love, and we love what we do. Come join our growing team · Ridgemont Hospitality is a San Francisco Bay Area-based hospitality development and management company with a rich history, over three decades of experience, and a commitment to ser ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Oakland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 days ago
Courtyard Oakland Downtown Oakland, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 hours ago
Aimbridge Hospitality Oakland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Oakland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
5 days ago
Aimbridge Hospitality Oakland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 weeks ago
Davidson Hospitality Group Emeryville, United StatesDavidson Hospitality Group [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide ...
-
Front Desk Agent
5 days ago
Aimbridge Hospitality Oakland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
Front Desk Agent - Oakland, United States - Aimbridge Hospitality
Description
Job Summary
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
+ High School diploma or equivalent required; College course work in related field helpful.
+ Experience in a hotel or a related field preferred.
+ Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
+ Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
+ Must be able to convey information and ideas clearly.
+ Must be able to evaluate and select among alternative courses of action quickly and accurately.
+ Must work well in stressful high pressure situations.
+ Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
+ Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
+ Must be able to work with and understand financial information and data and basic arithmetic functions.
+ Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
+ Ability to read comprehend and write simple instructions and/or short correspondence and memos
+ Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
+ An operational knowledge of Microsoft Office suite
+ Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
+ Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
+ Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
+ + Approach all encounters with guests and associates in a friendly service oriented manner.
+ Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
+ Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
+ Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
+ Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
+ Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
+ Handle requests for information mail and messages in an efficient and courteous manner.
+ Answer guest inquires about hotel service facilities and hours of operation.
+ Answer inquiries from guests regarding restaurants transportation entertainment etc.
+ Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
+ Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
+ Obtain all necessary information when taking room reservations and follow rate quoting scenario.
+ Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
+ Have knowledge of and assist in emergency procedures as required.
+ Handle check-ins and check-outs in a friendly efficient and courteous manner.
+ Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
+ Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
+ Use proper two-way radio etiquette at all times when communicating with other associates.
+ As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
+ Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
+ Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Compensation Min
USD $16.00/Hr.
Compensation Mid
USD $17.93/Hr.
Compensation Max
USD $21.52/Hr.
Apply for this position (https://careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyKissel Uptown Oakland
Posted Date3 weeks ago(4/9/2024 7:16 PM)
ID
LocationUS-CA-Oakland
CategoryFront Office/Guest Services
TypeRegular
StatusPart-Time