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    Shuttle Driver - Kansas City, United States - Earth Fare

    Earth Fare
    Earth Fare Kansas City, United States

    3 weeks ago

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    Description
    Job Details

    Level
    Entry

    Job Location
    Four Points By Sheraton Kansas City Airport - Kansas City, MO

    Position Type
    Full-Time/Part-Time

    Job Category
    Hospitality - Hotel

    Description

    Job Summary

    The Van/ Shuttle Driver is responsible for transporting hotels guests to/from assigned destinations using property vehicle in a timely and courteous manner. Comply with all company policies and procedures to ensure guest safety and satisfaction. Duties entail but not limited to the following:

    Job Duties
    • Check Shuttle Log/ shuttle board and check for special shuttle requirements or discounts;
    • Welcome and acknowledge all guests according to company standards;
    • Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation;
    • Document all trips prior to the start of and at the conclusion of each trip;
    • Inspect property vehicle for damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift;
    • Check tire pressure and fluid levels for property vehicle and refuel as necessary;
    • Ensure that all lights, signals, mirrors, brakes, seat belts, etc. are functioning and in good working condition;
    • Ensure supplies are present and stocked (i.e., First Aid Kit, Fire Extinguisher, flashlight, water, etc.);
    • Notify appropriate personnel of any vehicle maintenance needs.
    • Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager;
    • Report all injuries, minor and major, and unsafe work conditions to manager;
    • Comply with company quality assurance expectations and standards.
    • Ensure uniform and personal appearance are clean and professional;
    • Maintain confidentiality of proprietary information and protect company assets.
    • Perform other job related duties as assigned.
    Qualifications

    Job Requirements:
    • High School Diploma or GED
    • Valid Class E Driver's License with clean driving records with no major violations
    • Ability to maintain composure and demonstrates ability to be flexible and adaptable
    • Ability to complete and maintain safety training and certifications
    • Basic working knowledge of vehicle maintenance and repair
    • Genuinely enjoys working with the staff and our valued guest
    • Proven dependable with a good attendance record
    • Desire to deliver outstanding customer service
    • Ability to speak clearly and communicate professionally with guest, associates, and others
    • Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette
    • Completing all checklists and duties as assigned by supervisor or manager
    Working Conditions and Physical Effort:
    • Stand, sit, or walk for an extended period of time
    • Frequent bending, stooping, lifting and carrying supplies weighting up to 50 pounds.
    • May be exposed to hazardous cleaning chemicals and supplies.
    • May be exposed to individuals under the influence of alcohol.
    • Depending on business demands this individual may be required to work weekend/ evening hours and/or perform additional job responsibilities.
    • May be exposed to severe weather and driving conditions
    • Clean and neat appearance required, uniforms to be worn as required by brand standards.
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