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  • IT Support Tech - Amarillo - Bruckner Truck Sales, Inc

    Bruckner Truck Sales, Inc
    Bruckner Truck Sales, Inc Amarillo

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

    We are Bruckner Truck & Equipment, one of the largest family-owned semi truck dealerships in the United States.

    • We have over 40+ locations across 11 states and employ more than 1,500 team members.
    • We provide essential business solutions to transportation providers.
    • We contribute to our local communities.
    • We value and care for our people.

    Our Core Values

    1. We operate with honesty and integrity.
    2. We prioritize our people and communities.
    3. We focus on customer satisfaction.
    4. We take action to achieve results.

    What We Offer

    • Competitive compensation plans
    • Paid time off and holidays
    • Excellent health, dental, and vision insurance
    • Investments in training and development
    • Generous 401(k) and profit-sharing plan
    • Tuition assistance program
    • Employee stock ownership
    • Technician student loan reimbursement program
    • Disability and life insurance
    • Internal promotion opportunities
    • Flexible spending account
    • Health club reimbursement
    • Friendly and supportive work environment
    • Employee referral bonus
    • Engaging and challenging job assignments
    • Drug-free workplace

    Job Summary

    Under the direction of the Corporate IT Manager, this role maintains computer systems, networks, telephony, software, and related equipment.

    The successful candidate will resolve technical issues efficiently and ensure smooth operation of IT infrastructure.

    Essential Position Functions and Principal Accountabilities

    Operations

    Install, configure, upgrade, maintain, and support various systems and DMS.

    • Troubleshoot hardware, software, telephony, network, and mobility device issues.
    • Manage user accounts and required access.
    • Maintain and direct changes/installation of network equipment.
    • Inventory and document IT equipment and services.
    • Provide training to new hires and continuing education to current employees.
    • Communicate with stakeholders to ensure timely issue resolution.

    Reporting

    Analyze information to determine modifications to existing equipment.

    • Recommend and plan implementation of modifications.
    • Utilize reporting systems for report generation, distribution, and analysis.

    Position Requirements

    Education and Experience

    A high school diploma is required. A Bachelor's degree in computer science or equivalent work experience is preferred.

    • Industry certifications (e.g., CompTIA A+, CompTIA N+, MCSA) are a plus.
    • Strong customer service skills.
    • Effective communication skills (oral and written).
    • Proficiency in Microsoft Windows OS and applications.
    • IT hardware knowledge and repair/replacement ability.
    • Server infrastructure and Active Directory knowledge.
    • Basic networking knowledge (WAN/LAN configurations).

    About Us

    We are proud to be a family-owned company with a long history (established in 1932).

    Our employees consider us the employer of choice.


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