Technical Support- Informatics Software Specialist Level 1 - Cumberland
1 week ago

Job summary
The Technical Support Informatics Software Specialist will provide level 1 technical support for software products IAMQC and MSDRx to external and internal customers.Responsibilities
- Provide daily technical support to customers in the use of LGC Software applications.
- Document customer issues, actions, and resolutions within Salesforce Case files.
- Collaborate with cross-functional teams to manage inquiries and improve processes for efficient responses.
Job description
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