Field Service Technician II - Rapid City, United States - NCR Voyix

NCR Voyix Rapid City, United States

6 days ago

Full time

Description

TITLE: Field Service Technician II

GRADE: 7

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Position SummaryAre you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry? Pay and Benefits:

Hourly Pay Range: $17.00 to $23.00 depending on location and experience levels
Overtime available at time and a half

Benefits:

7 paid holidays and 6 paid floating holidays
Paid vacation – up to 80 hours your first year
401K savings and retirement plan
Company provided business use only vehicle
Medical insurance available immediately

NCR is looking for Field Service Technicians NCR's Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it.Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other's growth.NCR is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Brand Utilize your skills to:

Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like self-checkout systems within an assigned territory
Perform maintenance, repair, PM work, and system overhauls.

Basic Qualifications to qualify:

Local candidate to specific geographic area
Authorized to work in the US
Have a valid driver's license and driving record that satisfies NCR fleet requirements.
PC skills, basic electronic skills, and some specific hardware and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation.
Prolonged travel with driving several hours per day.
Rotating and weekend shifts
Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Qualifications (not required, but nice to have):

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more

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