Systems Administrator - Hanover, United States - Technical Source

Technical Source Hanover, United States

1 month ago

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Description

Technical Source is currently in search of a System Administrator for our client located in the Hanover, MD area. Qualified candidates will have experience in System Administration and have an active TS/SCI with FS Polygraph clearance.

Description:

Provide support for implementation, troubleshooting and maintenance of IT systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (help desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Provide support for implementation, troubleshooting and maintenance of IT systems (U)
Provide Tier 1 (Help Desk) problem id, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Required Skills:

Ten years experience as a SA in programs and contracts or similar scope, type and complexity is required.
Bachelor s Degree in a technical discipline from an accredited college or university is required. Five years of additional SA experience may be substituted for a bachelor s degree.
Current, active TS/SCI with FS Polygraph Clearance

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