PCP Referral - United States - Remote
1 week ago
Job summary
This role owns the end-to-end execution of our Primary Care Provider (PCP) referral process.Responsibilities
- Generate PCP referral PDFs using information from our internal systems
- Research and locate the correct PCP office, contact details, and fax number
- Send referrals via fax and confirm receipt with the PCP office by phone
- Maintain a consistent follow-up cadence with offices that have not responded
- Reach out to patients to ask them to notify their PCP to expect the referral
- Track referral status and outcomes in our system with accuracy and consistency
Job description
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