Administrative Specialist III - Brooklyn, United States - DelDOT

Description

Introduction

The Office of the Secretary provides leadership, overall policy guidance, and central administrative services to support the Department of Natural Resources and Environmental Control (DNREC).

.

Summary Statement

This position will provide high level support to the Office of the Secretary: document tracking; administrative support for Freedom of Information Act requests, Environmental Appeals Board, and the Department's Public Hearings (requiring very occasional evening work, remote eligible); phone and personal contact with elected officials, media and public; interface with division managers; weekly reporting; appointment scheduling/management; correspondence management/preparation; travel and expense document processing; credit card expense reporting; making sound judgments/decisions; maintaining confidentiality; working collaboratively within a team; and solving problems.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Applies agency laws, rules, regulations, policies and procedures in maintaining and processing agency information.

Creates official agency word processing documents; creates and maintains agency databases typically using Access or similar software packages; creates and maintains spreadsheets; creates original presentations using software packages.

Serves as a liaison with the public, clients, agency staff and others to exchange information and explain agency services, laws, rules, regulations, policies and procedures.

Assures effective coordination of operational functions.

Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.

Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use. Collects and compiles data to prepare reports and provide supporting documentation.

Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.

Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.

May oversee or supervise lower level employees.

Job Requirements

JOB REQUIREMENTS for Administrative Specialist III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Two years experience in coordinating administrative support operations, tracking workflow and resolving problems, providing guidance and consultation to management, customers and others on administrative matters.

Two years experience in conducting research from multiple sources, analyzing data collected and preparing reports, letters, and administrative documents.

One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

One year experience in using standard computer software programs for word processing, spreadsheets or databases.