Accounts Receivable Associate - Austin - EMS LINQ, Inc

Description

Who We Are:

We're a high-growth software company with a big mission : empowering K-12 district teams to do more with less.

At LINQ, we get K12. That's why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.

Our team? They're talented, committed, and fiercely loyal problem-solvers. At LINQ, you'll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we're attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.

LINQ's Values:

• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.

• Deliver Excellence: We consistently exceed our clients' expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.

• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.

• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.

About The Role:

The Accounts Receivable Associate is responsible for managing customer invoicing, collections, and cash application to ensure timely and accurate receipt of payments. This role partners closely with Sales, Customer Success, and Accounting to resolve billing issues, reduce outstanding balances, and maintain strong customer relationships.

What You'll Be Doing:

• Account Reconciliation: Regularly reconcile customer accounts to ensure that all payments and outstanding balances are accurately reflected. Investigate and resolve discrepancies or discrepancies between payments and invoices.
• Collection Activities: Communicate with customers regarding overdue invoices, outstanding balances, and payment reminders. Collaborate with internal departments, such as sales and customer service, to address and resolve any issues that might be causing delays in payment.
• Dispute Resolution: Investigate and address any customer disputes or discrepancies related to billing or payments. Work with the appropriate teams to resolve issues and ensure timely resolution.
• Aging Reports: Prepare and analyze accounts receivable aging reports to monitor the status of outstanding invoices. Take proactive measures to reduce the aging of accounts and minimize bad debt.
• Customer Communication: Maintain professional and effective communication with customers to address inquiries, provide payment information, and resolve issues promptly.
• Documentation: Maintain accurate and organized records of invoices, payments, correspondence, and other relevant documentation related to accounts receivable activities.
• Payment Processing: Receive, record, and post incoming customer payments, including checks, electronic transfers, credit card payments, and other forms of payment. Accurately apply payments to the corresponding invoices in the accounting system.
• Invoice Generation: Prepare and generate accurate invoices for products or services rendered to customers based on sales orders or contracts. Ensure that all relevant information, including billing details, terms, and payment due dates, are included.
• Reporting: Generate and provide regular reports to management regarding the status of accounts receivable, collection efforts, and any potential issues affecting cash flow.
• Process Improvement: Identify opportunities for streamlining and improving accounts receivable processes to enhance efficiency and accuracy.

What We Are Looking For:

• High school diploma or equivalent required; Associate's degree preferred
• 1–3 years of experience in accounts receivable or accounting support
• Strong attention to detail and accuracy
• Proficiency with Microsoft Excel and accounting systems
• Effective written and verbal communication skills
• Ability to work collaboratively with cross-functional teams.
• Time management skills and ability to meet deadlines.
• Customer-oriented attitude with a focus on maintaining positive relationships.

What will Make You Stand Out:

• Experience with ERP systems (NetSuite, SAP, Oracle, QuickBooks, or similar)
• Familiarity with SaaS or recurring billing models
• Knowledge of basic accounting principles (GAAP)
• Prior collections experience in a B2B environment

The Tech:

· MS Suite

· Slack

· Netsuite

Travel Requirements:

Less than 10%

Why You'll Love Working With Us

Flex Your Workspace: Work remote from one of our eligible states across the US, or if you're near Austin three days in office a week

Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).

Performance Pays Off: Whether it's a company bonus or target sales commission, your hard work doesn't go unnoticed.

Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.

Paid Parental Leave: Take the time you need to welcome your new addition – We've got you covered

Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.

Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares

Benefits That Have Your Back (And Teeth, Too): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.

Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.

Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team

EOE Statement/Accommodation Notice:

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment

based on their qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.

To learn more about your rights and protections under federal law, please refer to the EEOC Equal Employment Opportunity Poster at the following link:

If you'd like to view a copy of the company's state or federally required affirmative action plans or policy statement, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact . This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

EOE Statement/Accommodation Notice:

LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan or policy statement, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.