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Concord

    Restaurant Manager - Concord, United States - TGI Friday's

    TGI Friday's
    TGI Friday's Concord, United States

    2 weeks ago

    Default job background
    Full time, Part time
    Description

    In here, it's always Friday

    The front of house assistant manager works alongside the FOH Manager to oversee all operations at the restaurant (except for the kitchen). They shape a restaurant-goer's experience by maintaining the dining room's appearance, hiring and training quality staff, and ensuring good customer service.

    Job Duties


    • Assist in hiring for a restaurant's bar and waitstaff. Front of house assistant manager must follow the hiring processes to meet the restaurant's needs.


    • Assist in the scheduling and training sessions of the servers, bartenders, hosts, and bussers.


    • Supervise upkeep of guest areas by directing staff to attend to messes or accidents. Assisting in cleanup is a critical responsibility in maintaining the customer experience.


    • Assist in shift planning to ensuring each shift is properly staffed.

    Skills and Qualifications


    • Proficiency with restaurant Point of sale systems, including refunding customers, providing discounts, and comping items.


    • Organizational skills, able to juggle many responsibilities at a time.


    • Training experience to successfully support new staff onboarding is preferable.


    • Customer service dedicated to improving the customer experience.

    Working at TGI Friday's

    • Health insurance
    • No strict dress code
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