Learning and Development Specialist - Plano
1 day ago
Job description
At Oceans Healthcare, we are passionate about helping adults and seniors attain the best possible quality of life.As a nationally recognized provider of behavioral health services, we treat patients experiencing symptoms of depression, anxiety, schizophrenia, behavioral changes related to medication management or substance abuse and other behavioral issues.
Through our inpatient behavioral services and intensive outpatient programs, Oceans Healthcare offers comprehensive behavioral and mental health services to help patients at every stage of the healing process.
The Learning & Development Specialist provides support and oversight to the design, delivery, and administration of learning programs that build employee capability, and drive organizational performance.
This role partners with managers and subject matter experts to coordinate training initiatives, maintain learning systems, and support a culture of continuous learning.
Essential Functions:
Develops and curates learning materials, job aids, toolkits, facilitator guides, and other resources that supports on-the-job learning and the long-term growth of employees and leaders
Creates and delivers learning programs that meet employee and business needs, using formats such as workshops, virtual classrooms, e-learning, and blended learning.
Supports orientation, onboarding, and new-hire training programs across organization.Assists in overseeing the day-to-day administration of the learning management system (LMS) and other major talent management platforms and systems (Articulate, Predictive Index, Qualtrics, Canva, etc)
Partners and supports the VP of Talent Management and HR leaders on employee engagement initiatives, rewards and recognition programs, performance management, annual compliance and regulatory training, leadership summits, succession planning, virtual learning series, and career development programs.
Will travel to hospital sites to provide hands-on, on-site training, coaching, and implementation support in partnership with clinical leaders and operational teams (15% travel - 1 or two times a month).
Measures learning effectiveness using evaluations, assessments, and business impact metrics.Performs other duties and projects as assigned
Requirements
Education / Experience:
Bachelor's degree in human resources, education, organizational development, psychology, business or other related fields or equivalent work and education experience.
Skills / Abilities:
Strong verbal and written skills.
Instructional design and curriculum development.
Facilitation and public speaking effectiveness.
Well organized, flexible, and responsible.
Proficient in Microsoft Word and Excel.
Project management and prioritization
Heavy, high-paced workload requires high energy and excellent organization and time management.
Able to work tactfully and cooperatively with a variety of internal and external customers.
Performs exemplary customer service and assistance to employees, executives and HR Directors
Work Environment:
Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere.
Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.
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