Regional Director of Pharmacy Operations - Santa Clara, CA, United States - Omnicell

Description

Regional Director of Pharmacy Operations (FQHC & Ryan White Pharmacies)
Responsible and accountable for all operations within a defined geographical region for FQHC & Ryan White owned pharmacies. Shall be readily accessible to pharmacy staff and shall participate in departmental long-range planning. Demonstrate leadership and commitment to total quality management (TQM) including customer satisfaction and performance improvement. Adhere to and support all departmental policies, procedures and initiatives.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Oversees store business operations within assigned region including financial responsibility and accountability. Manages P&L/financials including expense control.
Manages subordinate employees, including but not limited to Pharmacist-In-Charge (PICs).
Provides clear goals and ensures appropriate access to training, coaching, and feedback. Ensures effective formal and informal performance management.
Appraises subordinate's performance through a formal review process on an annual basis as designated by Human Resources.
Addresses escalated complaints and resolves issues.
Applies good business process techniques and manages execution through key performance metrics and indicators.
Oversees relocations, remodels, new store openings and closings.
Participates in mid to long range strategic planning for business.
Develops and mentors PIC's, managers and others for professional development and succession planning.
Ensures prompt and smooth implementation of new pharmacy programs and ensures their continued execution.
Ensures proper staffing levels in pharmacies and schedules temporary staff as needed.
Participates as a member of the Clinical Oversight Body and Quality Management Committee.
Ensures compliance with FDA mandates and self-imposed manufacturer restrictions on particular drugs, as applicable.
Contributes to the development and annual review of the patient management program.

OVERSIGHT OF PHARMACY EMPLOYEES AND FACILITIES:
Responsible for the overall safety and security of the pharmacy facilities and its operations.

Ensures organizational and store compliance with Federal, State and local laws and accreditation standards as well as company policies and procedures.

Accountable for Loss Prevention activity including investigations of unexplained losses; monitors for LP compliance. Oversees and audits physical inventories at each site.


BUSINESS DEVELOPMENT:
Partners with PICs and Regional Sales Managers to participate in sales and business development activities.
Sets goals, strategies and expectations for retention of existing business and achieving growth imperatives.
Oversees operational implementation of new business contracts including 3rd party, manual and 340B programs.
Interacts and partners with PMA clients/owners for account management activities when applicable.
Interacts and partners with Omnicell Specialty Pharmacy PMA Sales and Implementation teams when applicable.

D. or BS Pharmacy degree from an accredited college of pharmacy required.
~ 340B experience and 5+ years of retail, specialty or mail-order pharmacy management experience.
~ Thorough knowledge of pharmacy operations, workflow, pharmaceutical care and pharmacy benefit management (PBM) practices.

Multi-site management experience preferred.
Clinical and Quality improvement experience preferred.
Previous FQHC & Ryan White Pharmacy/ies experience.

Strong financial and business acumen.
Ability to assess processes efficiency and implement process improvement.
Deep understanding of the 340B Program, 340B qualification and 340B pharmacy processes for both "in-house" and contract pharmacy arrangements
Able to challenge the status quo and contribute to implementation of best practices.
Must be willing to travel 80% of the time for the position.
Hepatitis C, HIV, Autoimmune, Oncology, Pain Management, Compounding and Transplant.
Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy.
Proficiency with workflow concepts relating to the practice and operations of retail, specialty or mail pharmacy.

Shows full understanding of controlled substance rules and regulations as dictated by the Drug Enforcement Agency, as well as state and local laws and regulations.

Detailed understanding of REMS programs relevant to specialty pharmaceutical products.
Has sufficient knowledge, training and expertise in pharmacotherapeutics to oversee the pharmacy patient management program.
Time management and organizational skills.
Remote , Client Site(s), Field Offices
Must be willing to travel up to ~ 80% of the time for the position

S.

employees to either be fully vaccinated for COVID-19 or obtain approval from Omnicell for an exemption and accommodation for a medical condition or a sincerely held religious belief or practice.

#Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
As Passionate Transformers , we find a better way to innovate relentlessly.
Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds.

As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability.

We offer support and reasonable adjustments for individuals with disabilities during our hiring process. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation.

However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.