- Listens well and devotes full attention to patients and medical professionals alike
- Has the ability to remain calm, even under the most stressful of situations
- Communicates well, both orally and in writing
- Is able to switch priorities based upon patient need
- Possesses a basic understanding of medical terminology and procedures
- Is able to maintain confidentiality and HIPAA
- Has a professional appearance and demeanor
- Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR).
- High School Diploma or GED required.
- Greets patients and their caregivers and records pertinent information into a computer database
- Records insurance information and obtains pre-approval for treatment if needed
- Relays information between patients and other staff members, and provides them with updates as needed
- Prioritizes the order of care so that the most critical patients are seen first
- Keeps paper and electronic medical records, and updates these records as needed
- Provides information to insurance companies in order to assist with billing
- Assists patients during checkout, and ensures they have post-treatment instructions if required
- Refers individuals to outside agencies when unable to meet their needs
- Calculates payment information, accepts funds, and credits accounts accordingly
Patient Access Representative - Carrollton, United States - PSN Affiliates
Description
Patient Access Representative (FT)
FACILITY: LEGENT OUTPATIENT SURGERY
LOCATION: Carrollton, Texas
TYPE: Full Time
Physicians Surgical Network Affiliates, are looking for full-time REPS to join our team in Carrollton. PSN Affiliates, manages surgery centers throughout Texas and is looking for talented techs to partner with to give superior patient care.
Services NEEDED in multiple departments:
Same Day Surgery
Radiology
Minimum Requirements
Compensation and Benefits:
*COMPETITIVE HOURLY RATE *VISION
*401K *MEDICAL
*PTO Accrued *DENTAL
Position Summary
A patient access representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal and insurance billing.
Other Responsibilities:
*****PSN AFFILIATES PROVIDES SERVICES THROUGHOUT THE TEXAS AREA TO INCLUDE BUT NOT LIMITED TO EL PASO, SAN ANTONIO, AUSTIN, PLANO, FORT WORTH, CARROLLTON, FRISCO, AND IRVING*****