Field Technician - Atlanta, United States - Insight Global

Description

Must-haves:

3+ years' experience Field Support/ Desktop Support experience

Active Directory experience

Experience troubleshooting Office 365 (i.e. outlook, excel, etc.)

Strong break/fix experience

Experience deploying and/or refreshing machines

Windows and/or Linux support experience

Strong customer service skills

Plusses:

Experience working in a healthcare environment

Day-to-Day:

Insight Global is seeking a Desktop Support/ Field Technician for an opportunity with a Healthcare Management company in the Atlanta, Georgia area. This person will act as the primary IT point-of-contact while onsite for up to 12 different clients in the Atlanta area. They will work with users directly to troubleshoot level 1 and 2 issues. They should be comfortable in a healthcare setting and must provide white-glove service to end-users.

This person will be responsible for issues with Windows and Linux servers, hardware break/fix, email and OS issues, etc. This person must be comfortable as the primary POC for upwards of 50 users.