Jobs
>
Wichita

    Technical Support/Customer Advocate Agent - Wichita, United States - CybertronIT

    CybertronIT
    CybertronIT Wichita, United States

    1 month ago

    Show more Collapse job
    Default job background
    Description

    Job Description

    Job DescriptionCybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience.


    Job Functions:

    A Customer Support Specialists main duty is to provide technical support and assistance to customers regarding their hardware and software issues.

    Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
    Work with supervisors and other departments to facilitate fast incident resolution.
    Advocate on customers behalf to insure high levels of customer satisfaction
    Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.


    Job Requirements:

    Interpersonal skills:
    such as telephony skills, communication skills, active listening and customer-care.
    Advance understanding of PC operating systems and most common software applications.
    Advance understanding of PC hardware components
    Experience with troubleshooting and diagnosing computer issues.

    Technical awareness:
    ability to match resources to technical issues appropriately.
    Service awareness of all organizations key services for which support is being provided
    Self-motivated with the ability to work in a fast-moving environment.
    2-year degree in the IT field preferred, but not required.


    Benefits:
    Competitive base based on experience and qualifications.
    Uncapped Performance Bonus
    Uncapped commissions on pre sales assistance and consultation.
    Health, vision, and dental benefits included.
    Full on the job training & support
    Fun working environment and culture.
    Great opportunity for advancement.

    We have other current jobs related to this field that you can find below

  • CybertronIT

    Technical Support/Customer Advocate Agent

    1 week ago

    CybertronIT Wichita, United States

    Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, p ...

  • Oxford Vista

    Licensed Practical Nurse

    3 weeks ago

    Oxford Vista Wichita, United States Full time

    Do you love where you work? Our LPN/LVN's do Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible · As a Licensed Practical ...

  • Textron

    Wing Structure Mechanic C

    3 days ago

    Textron Wichita, United States Full time

    Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private avia ...

  • Koch Industries

    Investment Analyst

    2 days ago

    Koch Industries Wichita, United States

    New visions. New strategies. New products. Capturing tomorrow's opportunities means embracing disruption and transformation today. · Koch Disruptive Technologies ("KDT", ) is seeking an Investment Analyst to join our team in Wichita, KS. KDT is the venture capital and growth e ...

  • Textron

    Sheet Metal Assembler C

    2 weeks ago

    Textron Wichita, United States Full time

    Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private avia ...

  • Textron

    Sheet Metal Assembler B

    2 weeks ago

    Textron Wichita, United States Full time

    Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private avia ...

  • Housing Authority of Shreveport

    Deputy HCV Director

    17 hours ago

    Housing Authority of Shreveport Shreveport, United States

    Company Description · The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-income families and individuals through the effective and efficient administration of housing assistance programs. · Job Description · ob description · DEPU ...

  • Caddo Parish School District

    Counselor-Northwood

    2 weeks ago

    Caddo Parish School District Shreveport, United States

    OFFERING EQUAL OPPORTUNITY IN EMPLOYMENT AND EDUCATIONAL PROGRAMS · Caddo Parish Schools Job Description · Job Title: School Counselor · Prepared By: Jan Holliday · Prepared Date: July 2, 2012 · Approved By: Caddo Parish School Board · Approved Date: July 17, 2012 · SUMMAR ...

  • Solvay

    Materials Manager

    3 days ago

    Solvay Shreveport, United States

    Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course ...