value based care patient coordinator - Oak Brook, IL , USA, United States - Nephrology Associates of Northern Illinois and Indiana (NANI)

Description

NANI is seeking a Patient Coordinator to perform patient outreach and ensure appropriate follow up and transitions of care.

Summary: The Patient Coordinator would be responsible for the multiple aspects of care coordination related to the CKCC Value Based Care Program.

Essential Functions:

• Performs patient outreach/communications for care coordination.
• Track and outreach to complex and high utilizer patients.
• Assists in Transitional Care Management follow up and patient scheduling.
• Coordinates scheduling for new incoming referrals
• Helping with the post-transplant process of patients returning to their nephrologist by coordinating appointments and closing the loop on referrals back to nephrologists
• Collaborates with all levels of the clinical team to improve processes, communication, and team skills needed to provide the best care to our patients.
• Utilize clinical judgement, independent analysis, critical thinking skills, time management skills and detailed knowledge of care coordination.
• Actively participates in committees/meetings as needed.

Minimum Qualifications/Education:

• Medical Assistant or an equivalent combination of experience
• 2-5 years' previous experience in healthcare, preferably nephrology

Preferred Qualifications:

• Fluent in Spanish both written and oral
• Bachelors degree or higher in a healthcare related field
• Strong computer skills and proficiency in MS Office and Outlook, especially Excel
• Excels at developing strong patient and family relationships that fosters engagement and best outcomes
• Minimum of 3 years' experience in renal, ER, ICU, or Ambulatory Care settings
• Demonstrated knowledge and understanding of managing patient satisfaction outcomes
• Proficiency with documenting and navigating electronic medical records (EMR), especially Acumen Epic

*This is a remote position.

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About NANI:

NANI is the nation's largest Nephrology practice. We have provided excellence in specialty kidney care for over 50 years. NANI's nephrology practices are primarily operated in northern Illinois and throughout northern and central Indiana, with additional locations in New Jersey. NANI's scope of care and services includes difficult-to-control hypertension, kidney disease, kidney injury, kidney transplant, and related services, as well as groundbreaking and lifesaving clinical research and consulting services.

NANI uses E-Verify in it's hiring practices.