Network Specialist - Greenwich, United States - Town Of Greenwich Ct

Description

Salary:
$74, $96,412.00 AnnuallyLocation : Greenwich, CT

Job Type:
Full Time

Job Number:
Department: INFORMATION TECHNOLOGY
Opening Date: 04/16/2024

Closing Date: 4/30/2024 4:00 PM EasternGeneral Statement of DutiesProvides technical support and maintenance of networked and standalone business devices, including the network hardware and software supporting the devices.

Reports to the Assistant Director of Information Technology.


QualificationsEducation and Experience:
Associate's degree from an accredited college or university in Computer Science or a related field plus two (2) years of professional information technology experience, troubleshooting and maintaining computer networks; or the equivalent combination of education and experience

Qualifications:

Proven skills working with switches, routers, VLANs, servers, IP networking, and network security concepts pertaining to a Firewall such as IP addressing, DHCP and DNS.Demonstrated knowledge of, and proficiency in, the administration of Windows OS, Active Directory, VMWare, servers, print queues, files structures, related hardware/software such as anti-virus, backup, protocols and client configurations; MS Office365 and Office Suite software, cloud administration and security, PC/server/mobile device, VOIP and QOS on a shared data network, and Windows PowerShell commands.

Proficiency with administering and designing databases such as MSSQL, as well as manipulating data through reports and macros.
Proven customer service skills.
Demonstrated ability to maintain professional working relationships with colleagues and stakeholders.
Effective verbal, listening and written communication skills.


Examination:

100% Training & Experience AssessmentThe examination to determine a candidate's eligibility for the position will be a Training and Experience Assessment.

This type of examination requires that you completely fill out the application, adding pages for additional relevant information where needed, and attaching any documentation of certificates, degrees, other significant documents, etc.

A candidate's eligibility to be interviewed will be based solely on material submitted at the time of application. Once the Eligibility List is prepared no further information may be submitted and no adjustments will be made.


Job DescriptionDepartment :

Information TechnologyBargaining Status :
LIUNASalary Range : L-EFLSA Status : NonexemptJob Code : 1767Date Created : Sept


1995Last Amended :
Dec 2021


ESSENTIAL FEATURES :

Assists with the IT Department's management of the Town's data network, including maintenance of the physical wiring and configuration of equipment such as switches and routers, across multiple locations.

Works with vendor(s) to troubleshoot connectivity problems as required.
Manages application and file servers. Builds, installs, configures, and updates servers.

Performs and administers tape backup/restore, anti-virus programs and any other related functions pertaining to the daily operation and maintenance of servers and/or the data network.

Administers users' devices, accounts and resources (i.e. setup network printers, install applications, give file and directory rights) on the data network.

Installs and upgrades PCs, network cards, network printer drivers, standalone software and connects PCs via wiring and network switches and routers.

Performs minor repairs to PCs and printers. Determines the need for an outside vendor to perform major repairs, and coordinates the repair.
Provides Help Desk customer service to users of supported devices and the Town's local and wide area network.

Ensures the Help Desk ticket system reflects work performed and time spent on each ticket; prepares Help Desk activity and project status reports as needed.

Participates in maintaining accurate inventory of all hardware and software managed by IT department.

Documents the data network in all areas including system configuration, workstation configuration, workstation and hub(s) locations, back-up procedures, disaster recovery, etc.

Researches and evaluates hardware and software to establish and maintain Town standards. This encompasses the types of devices, network connectivity, word processing, spreadsheets, database and other software installed on supported devices.
Works on special projects as assigned. Analyzes problems and independently researches solutions to remedy the problem in a reasonable amount of time.

Trains users as needed in applicable aspects of supported business computing, i.e., using the network, electronic mail, and word processing.

Assists in the conversion of data from old applications to current software.
Performs other related duties as assigned.
Supplemental InformationAll positions may be subject to an interview process.

The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the recruitment, or any part thereof.

All outside candidates will be required to undertake and successfully pass a pre-employment medical examination, which includes a substance abuse test that includes testing for THC (the psychoactive ingredient in marijuana), given at the Town's expense prior to employment if conditionally offered a part time, full time or safety sensitive position.

The Town of Greenwich has implemented a policy of background investigations all full and part time positions prior to hiring as part of the reference checking procedures for outside candidates.

The investigation will only be conducted as the last step prior to an offer. Refusal to sign the release form will terminate the candidate's further consideration.
Please visit the Town's Labor Relations webpageto view the collective bargaining agreements and the associated benefit coverage.

01Please identify your highest level of education:

High SchoolSome CollegeAssociate's DegreeBachelor's DegreeMaster's Degree02Please identify the focus of your degree: Computer ScienceInformation TechnologyClosely related fieldNot applicable03If you answered 'Closely related field' to the question above, please explain.04How many years of professional experience do you possess in information technology, troubleshooting and maintaining computer networks? NoneLess than 2 yearsMore than 2 years but less than 4 yearsMore than 4 years but less than 6 yearsMore than 6 years05Please list the dates and name the organizations where you gained the experience in the question listed above.

To determine whether or not you are qualified, the experience you list must also be listed in the work experience section of the application.

06Do you possess any IT-related certifications? If so, please list:07Do you have experience building, installing, configuring, and updating servers? If so, please summarize this experience:08Do you have experience working with switches, routers, VLANs, servers, IP networking, and network security concepts pertaining to a Firewall such as IP addressing, DHCP and DNS? If so, please explain:09Do you have experience with the administration of Windows OS and Active Directory? If so, please explain:10Do you have experience administering and troubleshooting VMWare, servers, print queues, files structures, related hardware/software such as anti-virus, backup, protocols and client configurations? If so, please explain:11Do you have proficiency with administering and designing databases such as MSSQL, as well as manipulating data through reports and macros? If so, please explain:Required Question#J-18808-Ljbffr