Field Clinical Educator - New York, United States - argenx

Description

As a Field Clinical Educator for the Neuromuscular/Neurology regional community, you will play a pivotal role in providing education to key external stakeholders. You will create, lead and implement Clinical Education strategies and provide disease and product education to community and academic institutions, hospitals, health care providers, pharmacies and patients.

This position will include the following states: Northern New Jersey, New York City, Long Island

Roles and Responsibilities:

HCP Education

• Work with both internal and external stakeholders to better understand the current opportunities in the space. Develop strategy and plan to provide clinical education to identified population.
• Apply Field Clinical Educator role-specific clinical knowledge in discussion of product and disease state content, terminology, and concepts with nurses and other health care providers. (e.g., infusion support staff) Educate nurses and other health care providers on adverse event (AE) profiles and appropriate patient management to support the safe and effective use of treatment, consistent with labelling.
• Present on disease state and product at various nurse education events to ensure programming of the specific needs move forward. Any specific treatment questions from nurses and other health care providers regarding adverse events.
• Independently develop practical, high-quality, and creative learning and development solutions to meet individual accounts needs.

Patient Education (only post-Rx and with necessary consent)

• Work collaboratively and compliantly with health care providers and other internal cross functional teams to deliver a positive educational experience for patients.
• Educate patients on disease state, treatment journey, infusion and injection therapy, including preparation and expectations.
• Educate patients on appropriate tools for disease management and adherence as well as answering any targeted questions from patients. (e.g adverse effects, expected outcomes) using approved resources.
• Support local patient educational programs by compliantly coordinating with other internal customer-facing teams (e.g., patient advocacy group meetings).

Customer Knowledge & Insights

• Demonstrate deep insights into the informational needs of nurses and other health care providers including various segments of nurses and other health care providers and environments (e.g. Community Academic Institutions, Infusion Centers).
• Demonstrate deep insights into key challenges for patients and available patient education and support interventions Customer Focus & Engagement.
• Build credibility and trust during customer interactions by understanding their operational practices, decision-making processes, standards of care, priorities, and potential changes in needs.

Account Planning & Execution

• Develop meaningful nurse education account plans with clear objectives, actions, responsibilities, timelines, and allocation of resources. Develop and implement a routing plan to enhance time and impact in the field.
• Demonstrate written and oral communication skills that support cross functional collaboration and coordination of customers needs.

Teamwork & Collaboration

• Demonstrate commitment to the key account management process by sharing perspectives, link customer insights and recommend strategies to integrate perspectives across nurse education solutions. Contribute to and engages with cross-functional team and communities in a highly integrated way.

Required Qualifications

• Bachelor of Science, Nursing Degree from an Accredited Institution
• 5+ Years Nursing Experience
• 3+ Years Biotech/Pharmaceutical Industry Experience
• Adverse events & patient management expertise. Adopts and maintains a patient-centric approach that supports customers educational needs as they relate to patient and adverse event management strategies.
• Experienced and Effective educational presenter and discussion facilitator. Able to present to various audiences, including Registered Nurses, Pharmacy Staff and Advanced Practitioners and on all aspects of disease state and product information.
• Applies extensive knowledge and understanding of customer educational needs and priorities. Deep understanding of available patient education and support interventions.
• Engages customers by aligning approach based on customer interests and company strategy and goals.
• Develops collaborative relationships internally to work toward a common goal and tackle complex patient journey challenges.
• Ability to work independently with discretion and good judgment without regular direct supervision.
• Excellent presentation and communication skills, proficiency in Microsoft Suite, including Excel and Power Point.
• A role model for living the argenx values who diligently and consistently upholds our ethical standards and compliance expectations.
• Must be field based and be able to travel approximately 80% of the time including nights/weekends based on customer/patients needs.

Preferred Qualifications:

• Advanced Education Degree/Masters Degree
• 2+ Years Experience as Clinical Nurse Educator, experience with disease management and management of systematic treatments (infusions/injections).
• Sales Experience in the pharmaceutical/biotech industry
• Territory account management experience
• Previous Field Based roles within the pharmaceutical industry

At argenx we strive to create a welcoming and inclusive environment. Here all applicants will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.

If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at Only inquiries related to an accommodation request will receive a response.