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    Attendant, Guest Room - Las Vegas, United States - Resorts World Las Vegas

    Resorts World Las Vegas
    Resorts World Las Vegas Las Vegas, United States

    2 weeks ago

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    Description

    Overview:

    Summary Statement:

    The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.

    Job Duties:

    Primary Job Duties - Includes, but is not limited to:

    • Productivity credits per day as assigned.
    • Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
    • Detail and deep clean rooms as instructed.
    • Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
    • Assist in picking up extra credits when requested.
    • Maintain supply cart in a neat orderly manner.
    • Restock supply cart as needed throughout shift.
    • Manage master key operation daily throughout assigned shift.
    • Adhere to company and department rules, regulations, policies and procedures.
    • Assist coworkers within housekeeping department as needed.
    • Obtain and maintain position-specific licensing.
    • Other duties as assigned.
    • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
    • Perform other job-related duties as requested.
    Qualifications:

    Qualifications - Includes, but is not limited to:

    • Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
      Academy Certification.
    • Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
    • Working knowledge of basic computers, including handheld devices and radios.
    • Ability to work varied shifts, including nights, weekends, and holidays.
    • Ability to effectively communicate in English.
    • Polished appearance and demeanor.
    • Excellent customer service skills.
    • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
    • At least 18 years of age.

    Preferred:

    • Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
    • Previous experience working in a large, luxury resort setting.
    • Previous professional cleaning experience.

    Minimum Education and Experience:

    • 1 + years working as a guest room attendant or equivalent.
    • High school diploma

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
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