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    Server Assistant - Chicago, United States - Viceroy Hotel Group

    Viceroy Hotel Group
    Viceroy Hotel Group Chicago, United States

    6 days ago

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    Description

    ** Server Assistant (Bus Person Food Runner)**

    **Job Category****:** Food & Beverage **Requisition Number****:** SERVE01746 Showing 1 location **Job Details**

    **Description**

    Viceroy Chicago, located in the exclusive Gold Coast neighborhood, will mark Viceroys first destination in the Windy City. Located at the site of the 1920's-era Cedar Hotel, among historic mansions and just steps to the Magnificent Mile and Lake Michigan, Viceroy Chicago will offer a locally-inspired luxury experience with 180 guestrooms, including 18 suites. Explore modern, Midwest flavors at the hotels restaurant or head up to the rooftop bar, pool and lounge, perched 18 stories high for a sweeping panorama of Great Lake views and Chicagos iconic, soaring skyline.

    **Scope of this position:**

    Maintain a constant knowledge of menu items and beverage lists

    Upsell food and beverage items

    Verify food matches the orders on tickets

    Perform cash handling according to written procedures

    Listen to, and promptly act to resolve, guest issues and requests and hold effective communication with management

    **Qualified candidates will possess the following:**

    Ability to deliver exceptional guest service experience

    Must be knowledgeable about local area

    Communicating within F&B and with other departments regularly and effectively

    Move, lift, carry, push, pull, and place objects weighing up to 15 lbs. frequently and up to 75 lbs. occasionally

    Flexible schedule - Willing and able to work shift duties that may include evenings, nights, Overnights, weekends and holidays.

    **Grooming:**

    All colleagues must maintain a neat, and well groomed appearance (specific standards will be provided)

    EEO

    Viceroy Chicago participates in the Department of Homeland Security's E-Verify program to verify the employment eligibility of all newly hired employees. Please review this important notice:

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Preferred**

    High School or better.

    **Experience**

    **Preferred**

    Ability to deliver an exceptional Food & Beverage guest service experience

    **Licenses & Certifications**

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