Optician - Mason, United States - Cincinnati Eye Institute

Cincinnati Eye Institute Mason, United States

3 weeks ago

Healthcare

Description

An Optician is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists. They take into account patient's facial features, occupation, and habits to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs, while also achieving monthly sales goals and excellent patient care.

Essential Duties and Responsibilities

Provide exceptional customer service at all times to both external and internal patients
Able to operate the auto-lensometer and manual lensometer
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
Continue to be educated on current brand knowledge
Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Check in all incoming orders to ensure quality and accuracy
Dispense patient orders and repair and adjust patient frames
Ability to identify and resolve patient complaints through trouble shooting
Assist other areas when needed
General office duties and cleaning to be assigned by manager

Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Ability to work weekends when applicable
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.
The employee is frequently required to stand, walk, and sit.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more

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