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- The IT Business Analyst will interface with users and ensure that requirements are effectively documented, and will provide detailed project status reports to the project management team on a regular basis.
- Candidates must have 2+ years of IT Business Analyst experience with Epicor 21 or comparable ERPs in a manufacturing or supply chain context.
- Identify, design, and implement creative business solutions to continually improve Company's methodology and approach.
- Analyze and troubleshoot the ERP functional issues and manage communications with the vendor including the ability to handle escalated issues.
- Experience supporting Epicor Prophet 21 Distribution software is preferred but not mandatory
- Experience with data migration tasks and other functional activities of ERP
- 2+ years of experience in Database tools – MS SQL Server, SSRS, Crystal Reports, Business Objects, etc.
- Ability to successfully convey technical details to a non-technical audience as well as foster credibility with more technical audiences