- Interact with guests throughout their dining experience to ensure their needs are properly met
- Address guests' grievances to improve and increase guest satisfaction
- Interact professionally with a diverse group of associates, peers, managers, suppliers, clients, and customers
- Coordinate team member selection and development and ensure team members comply with appropriate policies and procedures
- Create a fun, safe, and rewarding work environment for team members including an open line of communication with staff
- Oversee the daily administrative and operational tasks of the resort's Food & Beverage program (including the front and back of house, events, activities, etc.)
- Manage the planning, budgeting analysis, and reporting for the Food & Beverage program costs across the resort
- Oversee all Food & Beverage production (including menu planning, purchasing, cost control, and inventory for both the front and back of house)
- Collaborate with the Vice President of Food & Beverage and Marketing team to create promotional packages, create group menus, and update pricing to reflect current market conditions
- Ensure Food & Beverage programs across the resort comply with Island's quality and financial standards, as well as government and Health Department standards
- Maintain current knowledge of all state and local health and safety guidelines
- Confirm the accuracy of monthly inventory counts and reconcile inventory with invoices
- Ensure compliance with the preparation and maintenance of required records, reports, and paperwork for the Food & Beverage Department
- Establish strong vendor relationships and competitive pricing to ensure proper profit margins and unique selections for Food & Beverage establishments
- Ensure all Food & Beverage equipment is in proper working order and satisfies all health and safety requirements
- Basic computer proficiency, including the ability to use Microsoft Office (Word, Excel, Outlook)
- Demonstrated leadership abilities
- Excellent written and verbal communication skills
- Ability to multitask, prioritize and manage time
- Highly motivated team player with strong initiative and desire for achievement
- Current Safe Food Handler Certificate
- Current Alcohol/Responsible Beverage Service Training
- 5 years of restaurant/food and beverage service management experience with increasing responsibilities is preferred
- 6 months experience in P&L management is preferred
- Bachelor's Degree in hospitality, restaurant, tourism, or event management is preferred
- Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available
- Dependent care FSA
- Identity Theft Protection Insurance
- Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
- Incentive based bonus program
- Free room nights at our properties and employee discounts within your brand
- Discounts for friends and family within your brand
- Team Member of the Month, Quarter, and Year recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
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Director of Food - Gravois Mills, United States - Island Hospitality Management
Description
Job Description
Job DescriptionDescription:Our Director of Food and Beverage supports business objectives and growth by overseeing the daily administrative and operational tasks of the resort's entire Food & Beverage program, including all food-and-beverage-related events and activities. This role is responsible for the overall front and back of house planning, direction, evaluation, and control of the Food & Beverage service units, achieving operational and financial goals.
This position may require flexible scheduling availability.
Requirements:Job Requirements:
Job Qualifications:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and rarely lift and/or move up to 100 pounds.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Rewarding Hard Work:
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law
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