Customer Retention Manager - Kaysville, UT

Only for registered members Kaysville, UT, United States

1 month ago

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Job summary

We are seeking a Customer Retention Manager to own revenue retention for at-risk accounts and drive measurable impact across our customer base.

Responsibilities

  • Own revenue retention for at-risk mid-market accounts and lead high-stakes retention conversations
  • Diagnose churn drivers, deploy save strategies, and negotiate retention offers beyond simple discounts

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