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Senior Analysts Technical
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Customer Support Analyst
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QA Analyst - Overland Park, United States - Sunlighten
1 week ago
Description
Sunlighten is actively seeking an experienced QA Analyst – Software Development to ensure the quality of software and products developed meet/exceed expected requirements, to enhance the Sunlighten customer experience.
As a QA Analyst, you'll play a crucial role in standardizing QA/QC processes, reviewing project requirements, preparing and conducting tests, and collaborating with developers to resolve issues.
Your efforts will ensure the functionality and performance of our software are top-notch, contributing to our mission of improving customer well-being.
For over 20 years, Sunlighten has been the leader in infrared therapy. The value we offer our customers is unparalleled and truly unique in the marketplace.We specialize in infrared saunas, validated by third party clinical trials and shown to help lower blood pressure, reduce pain, aid in weight loss, and overall detoxify the body.
Job Responsibilities:
Standardize QA/QC process for software application development – including Testing, Design, Process, Protocols.
Review project & product requirements, release cycles, prepare test cases, conduct testing, inform developers, communicate changes made and document meeting requirements.
Examine specification, functionality, objectives of the software development, ensure they are clearly defined, identify issues or inconsistencies, and ensure resolved to prevent any downstream issues, communicating QA results and timelines to key stakeholders.
Provide parameters for test cases, set quality checkpoints, ensure test cases are passing, communicating QA results, and communicate to key stakeholders and engineers.
Create ways to optimize QA process and create efficiencies to reduce cycle times for QA testing, and continuously improve customer experience by achieving desired results.
Achieve success measurements defined by key stakeholders to ensure releases are stable, meeting requirements.
Cases resulting from releases by type will be measured and continue to optimize QA to reduce the % of, continuously improving customer experience.
RequirementsExperience with software development, test automation, load & performance testing – QA/QC testing.
Creating & standardizing test plans and test strategies, estimating testing level of effort
Proficiency in usability, performance, compatibility, security, load, functionality, and regression testing
Strong communication, attention to detail, problem-solving, listening and time management skills.
Experience working with international teams.
Benefits
Medical, dental, and vision insurance
Life and Short-Term Disability Insurance
401(k), with company match
Profit sharing
Paid Holidays and Paid Time Off
Professional development and tuition reimbursement
Private gym on site
Associate discounts on saunas, day spa services, and products
James Beard award-winning Chef that cooks lunch four times a week
Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.