Claims Customer Service Representative - Amelia, United States - American Modern Insurance Group

    American Modern Insurance Group
    American Modern Insurance Group Amelia, United States

    2 weeks ago

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    Description

    Want to find a place where you can grow your career?
    Do you like helping people in times of need?

    American Modern Insurance Group is recruiting for a Customer Service Representative for our inbound Claims contact center in Amelia, OH. As our customer service representative, you will answer high volume inbound calls, focusing on capturing detailed information for newly reported claims as well as answering questions on claims previously reported. You may also answer inquiries pertaining to settlement, status and pending documentation. This position will work a hybrid schedule (2-3 days in the office each week). The hours are Monday - Friday 10am - 7pm EST. Overtime during catastrophes is required.

    This position may be a good fit, if:

  • You are an excellent communicator
  • You have strong customer service skills
  • You learn quickly
  • You have good attention to detail
  • You efficiently multi-task
  • You are highly motivated and driven
  • Benefits that set us apart:

  • Comprehensive medical, dental and vison benefits
  • Paid time off as well as holiday pay
  • 401K with an employer match and employer sponsored retirement savings plan
  • Tuition assistance
  • Unlimited internal career opportunities
  • At American Modern, a subsidiary of Munich Re, we see