Administrative Specialist - Memphis, United States - MSP Diesel Solutions

Description

Major Duties and Responsibilities:


§ Assists customers in locating parts which includes broadcasting to other CD's for part availability§ Assists in placing orders for the warehouse, placing direct orders and billing the direct orders, consisting of receiving, adding freight, and shipping the invoice for billing purposes)§ Responsible for quoting prices for customers§ Responsible for sending core RGA's to customers to send back the core owed§ Responsible for sending backorder lists to customers and editing when necessary at customer's request§ Responsible for completing warehouse transfers and resolving problem transfers that go into an exception stage§ Responsible for overseeing the picked stage tickets, and ensuring that they are properly billed, which is includes following up various staff§ Responsible for assisting in warranty concerns as needed§ Responsible for processing the check deposits received via mail and via the check scanner and notifying DCA accounting department§ Responsible for processing new part returns§ Responsible for processing credit card payments and completing shipping feedback, and notifies accounts receivables about the payment details§ Responsible for providing invoices to customers that do not "auto" receive