Remote - Data Entry Manager - Hamtramck, United States - Workoo Technologies

Description

About the job Remote - Data Entry Manager

We are proud to have been named one of the World's Best Workplaces and a Best Place to Work for Diversity by Fortune magazine.

Our benefits include bonuses, commissions, health care, insurance benefits, retirement programs, stock-based plans, paid time off plans, family and parenting leave, tuition reimbursement, wellness programs, on-site gyms and cafeterias, discounted shopping programs, and service and performance awards, not to mention various social and recreational activities.

POSITION SUMMARY:
Our current systems operate in a highly connected ecosystem. Our future systems will be more connected and more complex. In today's environment, our customers must be concerned about the cybersecurity of the devices operating on their networks. So, before allowing a device to use their networks, they want to make sure it is secure.

During the sales process, many customers send us cybersecurity questionnaires that we must complete in order to participate in the bidding process.

This job is dedicated to filling out the cybersecurity questionnaires.

The questionnaires arrive at any time and must be completed in a reasonable amount of time in order to compete in the sales process.

In addition, this role will perform other data entry tasks as requested by management. The person will be trained on any tasks requested.


KEY AREAS OF RESPONSIBILITY:


Responsibilities:
Complete cybersecurity questionnaires in support of sales.

Monitor incoming cybersecurity requests in a dedicated issue tracking tool (JIRA).

Prioritize incoming requests with internal business leaders

Extract information from the archive of past questionnaires

Coordinate final review with internal subject matter experts.

Record progress in issue tracking tool (JIRA)

Complete additional data entry tasks as requested by management

Maintain all required corporate training up to date.

General

Responsibilities:
Solicit input from subject matter experts as needed to answer questions.

Complete data entry tasks accurately and with exceptional attention to detail.

Learn necessary procedures, policies, processes, systems and technology.

Work on problems of limited scope; learn on purpose while gaining experience.

Demonstrate ownership and integrity of work.

Establish stable relationships.

Excellent verbal and written communication skills.


PREFERRED QUALIFICATIONS:

Technical skills:
Proficient computer skills, including MS Word and MS Excel.

Proficient with remote work tools, including MS Teams and MS Outlook.

Experience with JIRA issue tracking software.

Preferred skills / engineering tools:
Cybersecurity experience.


Certifications:
None


MINIMUM QUALIFICATIONS:
What you will need (must have):


Education Requirements:
High school diploma or higher.