Digital Product Manager - Westborough, United States - United Site Services

Description

About USS:

You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE

• One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
• The largest inventory of equipment in the country.
• Coast-to-coast coverage with over 130+ locations in 27 states and growing

Overview:

The Digital Product Manager will be responsible for overseeing the development and enhancement of our digital products, ensuring they align with business objectives and deliver exceptional value to our customers. The ideal candidate will have a passion for user-centric design, a deep understanding of digital trends, and the ability to collaborate effectively across cross-functional teams.

Responsibilities:

• Develop and communicate a clear digital product strategy that aligns with overall business goals.
• Create and maintain a product roadmap, outlining key features and enhancements over time.
• Advocate for a user-centric approach in product development, ensuring that digital products meet the needs and expectations of our target audience.
• Collaborate with UX/UI designers to create intuitive and engaging user experiences.
• Work closely with cross-functional teams, including marketing, sales, and customer support, to gather insights and feedback for product improvement.
• Collaborate with development teams to ensure the timely and successful delivery of product features.
• Stay informed about industry trends, competitor products, and customer preferences.
• Conduct market research to identify opportunities for product innovation and differentiation.
• Define and prioritize product features based on business priorities and customer needs.
• Manage the entire product lifecycle from concept to launch, including post-launch analysis and optimization.
• Establish key performance indicators (KPIs) and metrics to assess the success of digital products.
• Monitor and analyze user engagement, conversion rates, and other relevant metrics.
• Effectively communicate product updates, progress, and strategies to internal stakeholders.
• Collaborate with the marketing team to develop promotional materials and campaigns for digital products.
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

Qualifications:

QUALIFICATIONS

EDUCATION

Min/Preferred

Education Level

Description

Minimum 4 Year / Bachelors Degree in business, marketing, or a related field

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

5

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Proven experience as a Digital Product Manager in a non-tech industry.
• Strong understanding of digital product development methodologies.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Familiarity with the Temporary Site Services industry
• Experience with Agile or other product development frameworks.
• Ability to adapt to a dynamic and fast-paced environment.
• Excellent communication and presentation skills.

Physical Requirements:

PHYSICAL REQUIREMENTS

Demand

Frequency

Sit while answering phones or reply to emails

Frequent

Use hands and fingers to handle, control or feel objects tools or controls

Frequent

Repeat the same movements when entering data

Frequent

See details of objects that are less than a few feet away

Frequent

Speak clearly so listeners can understand

Frequent

Understand the speech of another person

Frequent

Focus on one source of sound and ignore others

Frequent

Hear sounds and recognize the difference between them

Frequent

See differences between colors, shades and brightness

Frequent

Benefit Summary:

All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.

• Paid Time Off (pro-rated for Part-Time employees)
• Paid Holidays
• Medical/Pharmacy
• Dental
• Vision
• 100% Employer-Paid Short-Term Disability
• 100% Employer-Paid Long-Term Disability
• 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• 100% Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

Salary Range:
/ year

EEO Statement:

EEO STATEMENT

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.